HDI Call Center Audit and Recertification 25 27 29
| Agency: | State of Michigan |
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| State: | Michigan |
| Type of Government: | State & Local |
| NAICS Category: |
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| Posted Date: | Feb 4, 2025 |
| Due Date: | Feb 11, 2025 |
| Solicitation No: | ITN-171-250000000008-1 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
Description: HDI Call Center Audit and Recertification 25 27 29
Department: Technology, Management and Budget
Buyer: CHRISTOPHER MARTIN
Solicitation Number: ITN-171-250000000008-1
Type: Invitation to Negotiate (ITN)
Category: Consulting, IT
Closing Date and Time: 02/11/2025 03:00 PM EST
| Line Number | Commodity Description | Details | Requested | |
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1
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Acquire and achieve the globally recognized HDI Support Center Certification Award. The certification process includes an on-site HDI audit, gap analysis, and continuous improvement recommendations and implementation strategies. In completion of the HDI certification, it grants the Client Service Center the right to use the licensed HDI Support Center Certified logo on the CSC's marketing, presentation, and training materials, signage, and business cards.
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Specifications
Commodity Code
91829
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Service From
-
Service To
-
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View Purchase History
Additional Information
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See Also
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