Genesys Cloud Professional Services Vendor Pool

Agency: State Government of North Dakota
State: North Dakota
Type of Government: State & Local
NAICS Category:
  • 518210 - Data Processing, Hosting, and Related Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 541990 - All Other Professional, Scientific, and Technical Services
Posted Date: Dec 19, 2025
Due Date: Jan 21, 2026
Solicitation No: 112-2621
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Contact information: Please Login to View Page
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View Solicitation
Solicitation
Number: 112-2621
Type: Request For Proposal
Issuing Agency: Information Technology Department
Division:
Title: Genesys Cloud Professional Services Vendor Pool
Short Description: To deliver ad hoc expert Genesys Cloud professional services to support, optimize, and evolve STATE¿s contact center environment.
Issued: 12/19/2025
Status: Pending Response
Closes: 01/21/2026 11:00 AM CT
Questions Due: 01/05/2026 11:00 AM CT
Attachments
Title Size Sort Order Action
RFP Genesys Cloud 111 kb 1 View
Attachment 1 - Scope of Work 63 kb 2 View
Technology Contract - Attachment 2 91 kb 3 View
Cost Proposal - Attachment 3 40 kb 4 View
Responses Upload Response

*Any questions regarding this solicitation should be referred to the procurement officer (including problems opening attachments.)

Agency Information
Procurement Officer: Tina Berger
Address: 4201 Normandy Street
Bismarck ND 58503-
Telephone: 701-328-9062
Fax: 701-328-3300
TTY: 711
Email: bergertina@nd.gov
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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