Genesys Cloud Professional Services Vendor Pool

Agency:	State Government of North Dakota
State:	North Dakota
Type of Government:	State & Local
NAICS Category:	518210 - Data Processing, Hosting, and Related Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services 541990 - All Other Professional, Scientific, and Technical Services
Posted Date:	Dec 19, 2025
Due Date:	Jan 21, 2026
Solicitation No:	112-2621
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

View Solicitation

Solicitation

Number:	112-2621
Type:	Request For Proposal
Issuing Agency:	Information Technology Department
Division:
Title:	Genesys Cloud Professional Services Vendor Pool
Short Description:	To deliver ad hoc expert Genesys Cloud professional services to support, optimize, and evolve STATE¿s contact center environment.
Issued:	12/19/2025
Status:	Pending Response
Closes:	01/21/2026 11:00 AM CT
Questions Due:	01/05/2026 11:00 AM CT

Attachments

Title	Size	Sort Order	Action
RFP Genesys Cloud	111 kb	1	View
Attachment 1 - Scope of Work	63 kb	2	View
Technology Contract - Attachment 2	91 kb	3	View
Cost Proposal - Attachment 3	40 kb	4	View

Responses Upload Response

*Any questions regarding this solicitation should be referred to the procurement officer (including problems opening attachments.)

Agency Information

Procurement Officer:	Tina Berger
Address:	4201 Normandy Street
	Bismarck ND 58503-
Telephone:	701-328-9062
Fax:	701-328-3300
TTY:	711
Email:	bergertina@nd.gov

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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Genesys Cloud Professional Services Vendor Pool

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