50 FSS MFRC Front Desk Clerk

The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.