Freshworks Subscription and Implementation Services Small Purchase

Agency: State Government of Illinois
State: Illinois
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Jul 17, 2025
Due Date: Jul 24, 2025
Solicitation No: 26-551HDA-LEGAL-B-48637
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Bid Solicitation: 26-551HDA-LEGAL-B-48637
Responses Due in 6 Days, 17 Hours, 43 Minutes
Header Information
Bid Number:
26-551HDA-LEGAL-B-48637
Description:
Freshworks Subscription and Implementation Services Small Purchase
Bid Opening Date:
07/24/2025 12:00:00 PM
Purchaser:
Anna Harris
Organization:
HDA - Housing Development Authority
Department:
INFOTECHN551 - Information Technology
Location:
AK01 - Information Technology
Fiscal Year:
26
Type Code:
95 - Small Purchase
Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
07/17/2025 10:52:57 AM
Info Contact: Bid Type:
OPEN
Informal Bid Flag:
Yes

Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
Ship-to Address:
Illinois Housing Development Authority
Attn: Procurement
111 East Wacker Drive, Suite 1000
Chicago, IL 60601
US
Email: acarone@ihda.org
Phone: (312) 836-5214
Bill-to Address:
Illinois Housing Development Authority
Attn: Accounts Payable
111 East Wacker Drive, Suite 1000
Chicago, IL 60601
US
Email: accountspayable@ihda.org
Phone: (312) 836-5200
Print Format:
Bid Print New

File Attachments:
Standard Terms and Conditions
Standard Certifications

Form Attachments:
Required Quote Attachments

SPO Name:

Heather Crain

Is this a Small Business Set Aside Procurement?:

No

Is there a BEP/VBP Participation Goal? :

No

Link to Original Contract :
Item Information

Item # 1:

(

208

-
11

)



40 Freshservice Pro Annual Licenses
12-month term

NIGP Code:
208-11
Application Software, (Not Otherwise Classified), Microcomputer

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:

Additional NIGP Code

:




Item # 2:

(

208

-
11

)



30 Business Agent Licenses 12-month term

NIGP Code:
208-11
Application Software, (Not Otherwise Classified), Microcomputer

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:

Additional NIGP Code

:




Item # 3:

(

208

-
11

)



10 Freddy Copilot Licenses 12-month term

NIGP Code:
208-11
Application Software, (Not Otherwise Classified), Microcomputer

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:

Additional NIGP Code

:




Item # 4:

(

208

-
11

)



3 Fresh Service Asset Packs 12-month term

NIGP Code:
208-11
Application Software, (Not Otherwise Classified), Microcomputer

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:

Additional NIGP Code

:




ILLINOIS_ILL_AWS_PROD_BUYSPEED_2_bso
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