Five9 Call Center Software

Agency: State Government of Maryland
State: Maryland
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
Posted Date: Oct 7, 2026
Due Date: Oct 13, 2026
Solicitation No: BPM059222
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description

ID: BPM059222
Title: Five9 Call Center Software
Status: Open
Due / Close Date: 10/13/2026
Publish Date: 10/7/2026 11:12:34 AM
Main Category: Software
Solicitation Type: Request for Quote
Issuing Agency: Maryland State Department of Education

Solicitation Summary
Title
Five9 Call Center Software
ID
BPM059222
Alternate ID
R00B7600067
Functional Area #
1
Round #
1
Status
Open
Due / Close Date (EST)
Oct 13 2026 5:00PM
Solicitation Type
Request for Quote
Main Category
Software
Issuing Agency
Maryland State Department of Education
Procurement Officer / Buyer
Lisa MCMILLAN
Email
lisa.mcmillan4@maryland.gov
Solicitation Summary

The Maryland State Department of Education (MSDE) Office of Early Childhood (OEC) would like to renew Call Center Services for applications within DEC for one (1) year.

Additional Instructions
Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Pre-Bid Conference Details
Small Business Reserve Designation
No

Procurement Program Participation Goals

VSBE Participation (%)
MBE Participation (%)
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Procurement Officer / Buyer
Lisa MCMILLAN
Alternate Link
Attachments
Selected
Title Type Att. Last Modified on UTC-4 Creation Date UTC-4 Validity End Date
RFQ Specification Document (Approved) 10/7/2026 11:11:23 AM 10/7/2026 11:11:19 AM
IT Supplemental Specification Document (Approved) 10/7/2026 10:37:19 AM 10/7/2026 10:37:19 AM
MSDE Supplemental Specification Document (Approved) 10/7/2026 10:36:38 AM 10/7/2026 10:36:38 AM
3 Record(s)
Get Government Bids Like This by Email Receive daily bid alerts that match your keywords, business categories, and target regions.
View Sample Report Start Free Trial

See Also

Cybersecurity Engineering and...

Follow Cybersecurity Engineering and DoD Risk Management Framework (RMF) Support Services Active Contract

DEPT OF DEFENSE

Due by 11/12/2026

N6852027R1003: Naval Air Syst...

Follow N6852027R1003: Naval Air Systems Command (NAVAIR) Depot Maintenance System (NDMS) IT Program/Project

DEPT OF DEFENSE

Due by 11/09/2026

Request for Information (RFI)...

ID: BPM059220 Title: Request for Information (RFI) for Maryland Infant Screening Database Status:

State Government of Maryland

Due by 11/06/2026

Address List Field Augmentati...

Follow Address List Field Augmentation Data Active Contract Opportunity Notice ID GEO-27-HK-001 Related

COMMERCE, DEPARTMENT OF

Due by 11/06/2026

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.