FDIC's SUMO Scheduler for Salesforce

Agency: FEDERAL DEPOSIT INSURANCE CORPORATION
State: Virginia
Type of Government: Federal
NAICS Category:
  • 541511 - Custom Computer Programming Services
Posted Date: Jan 14, 2025
Due Date: Jan 31, 2025
Solicitation No: CORHQ-24-Q-0555
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description

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FDIC's SUMO Scheduler for Salesforce
Active
Contract Opportunity
Notice ID
CORHQ-24-Q-0555
Related Notice
Department/Ind. Agency
FEDERAL DEPOSIT INSURANCE CORPORATION
Sub-tier
FEDERAL DEPOSIT INSURANCE CORPORATION
Office
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General Information View Changes
  • Contract Opportunity Type: Solicitation (Updated)
  • Updated Published Date: Jan 14, 2025 05:05 pm EST
  • Original Published Date: Jan 08, 2025 04:23 pm EST
  • Updated Date Offers Due: Jan 31, 2025 01:00 pm EST
  • Original Date Offers Due: Jan 31, 2025 01:00 pm EST
  • Inactive Policy: 15 days after date offers due
  • Updated Inactive Date: Feb 15, 2025
  • Original Inactive Date: Feb 15, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
  • NAICS Code:
    • 541511 - Custom Computer Programming Services
  • Place of Performance:
    Arlington , VA 22201
    USA
Description

The FDIC requires SUMO Schedule which automates appointemnt scheduling 24/7 hours a day, 365 days a year, on any device. SUMO is the only solution built 100% native on Salesforce. SUMO Scheduler provides a self-service solution to schedule appointments with customer service agents, it supports multiple languages and multiple time-zones, and it provides robust workflow and feature capabilities.



All offerors must complete the Section B - Price Schedule in the solicitation to be considered for this opportunity.



Questions regarding the solicitation are due by 12 p.m. EST on Thursday, January 16, 2025.



Request for Quotations (RFQs) are due by 1 p.m. EST on Friday, January 31, 2025.


Attachments/Links
Contact Information
Contracting Office Address
Primary Point of Contact
Secondary Point of Contact


History

Related Document

Jan 8, 2025[Solicitation (Original)] FDIC's SUMO Scheduler for Salesforce
Jan 31, 2025[Solicitation (Updated)] FDIC's SUMO Scheduler for Salesforce
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