FasTrak® Regional Customer Service Center Back Office System

Agency: Association of Bay Area Governments
State: California
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Feb 22, 2026
Due Date: Mar 6, 2026
Solicitation No: RFQ-28681
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Description

Project: FasTrak® Regional Customer Service Center Back Office System
Ref. #: RFQ-28681
Type: RFSQ
Status:
Open
Open Date: Nov 24th 2025, 5:00 PM PST
Questions Due Date: Dec 16th 2025, 4:00 PM PST
Contact Information: Michael Brinton, mbrinton@bayareametro.gov
Close Date: Mar 6th 2026, 4:00 PM PST

Project Description: The Bay Area Toll Authority (BATA) invites your firm to submit a Response for the design, installation, commission, operation and maintenance of the FasTrak Regional Customer Service Center (RCSC) Back Office System herein called “System”. This will be Part 1 of BATA’s two-step procurement process, which is the Request for Qualifications (RFQ). Part 2 will include a Request for Proposals (RFP) which will be extended only to firms invited to participate, as described below.
Interested firms must submit their Response by 4:00 p.m. PST on February 3, 2026, in accordance with the instructions contained in the RFQ. Other key RFQ dates are listed in Section VII. RFQ Timetable of this RFQ.
Note: Mandatory Proposer's Conference to be held on December 9, 2025 from 2:00 pm to 3:30 pm PST.


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