Fare Inspector Ambassador Program

Agency: City of Charlotte
State: North Carolina
Type of Government: State & Local
Posted Date: Apr 27, 2026
Due Date: May 19, 2026
Solicitation No: 269-2026-2068
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Contact information: Please Login to View Page
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Description

Project: Fare Inspector Ambassador Program
Ref. #: 269-2026-2068
Department: City Procurement
Type: RFP
Status:
Open
Open Date: Apr 27th 2026, 10:00 AM EDT
Intent to Bid Due Date: May 19th 2026, 2:00 PM EDT
Questions Due Date: May 12th 2026, 2:00 PM EDT
Contact Information: David Tate, david.tate@charlottenc.gov
Close Date: May 19th 2026, 2:00 PM EDT

Project Description: The purpose of this Scope of Work (SOW) is to obtain a qualified Contractor to design and operate a Fare Inspection Ambassador Program for the CATS Blue Line. The Contractor shall deploy trained customer service centric personnel to conduct fare inspections, ensure system-wide fare compliance, and support a safe and professional rider experience.


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