Event Parking Services

The Contractor shall provide parking staff to anticipate and address guests’ needs, provide exceptional service and be aware of and sensitive to the enjoyment and positive entertainment and Contractor's safety needs of the public. A high degree of reliability and a positive attitude is an essential requirement for the Contractor's employees who meet and deal with the public as front-line ambassadors for the City. The Contractor is also expected to maintain continuity of its employees through proper personnel management. The number of personnel, their assigned posts, locations, hours, and the nature of their duties shall vary in order to meet the City's requirements.

The City of Orlando is a 111.2 square mile area that covers a total of 71,140 acres. With its central location in the region and the State, Orlando is easily accessible from Interstate 4, Florida Turnpike, East/West Expressway, and the Beachline Expressway.

The Mission of the City of Orlando is to enhance the quality of life in the City by delivering public services in a knowledgeable, responsive, and financially responsible manner.

The City of Orlando owns and operates several distinct sports, arts, and cultural facilities.

The Kia Center, located at 400 West Church Street, is the home of the Orlando Magic NBA basketball team, Orlando Solar Bears ECHL hockey team, Orlando Pirates Arena Football League football team, as well as collegiate and other professional sports. The Kia Center also features family shows, concerts, and more. The arena has a seating capacity of 20,000 for basketball and up to 20,000 for concerts. The Orlando Magic is a key partner in this venue with specific areas of the arena under their direction and shall be involved in the selection of the Contractor and the ongoing review of the performance of the Contractor, under the resulting contract. For more information on the Kia Center visit https://www. Kia center.com/ .

Present parking facilities associated with the Kia Center are the 1,886 space ThreatLocker Garage and several other smaller supporting lots. For more information on parking facilities visit https://www.orlando.gov/Parking-Transportation/Parking/Parking-Garages-and-Lots . See Exhibit “Six” for City Parking Garages and Surface Lots.