EPICOR IT Maintenance System

Agency: JUSTICE, DEPARTMENT OF
State: Virginia
Type of Government: Federal
NAICS Category:
  • 541519 - Other Computer Related Services
Posted Date: Sep 23, 2026
Due Date: Sep 30, 2026
Solicitation No: D-27-TC-0003
Original Source: Please Login to View Page
Contact information: Please Login to View Page
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Description

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EPICOR IT Maintenance System
Active
Contract Opportunity
Notice ID
D-27-TC-0003
Related Notice
Department/Ind. Agency
JUSTICE, DEPARTMENT OF
Sub-tier
DRUG ENFORCEMENT ADMINISTRATION
General Information
  • Contract Opportunity Type: Special Notice (Original)
  • Original Published Date: Sep 23, 2026 02:36 pm EDT
  • Original Response Date: Sep 30, 2026 10:00 am EDT
  • Inactive Policy: Manual
  • Original Inactive Date: Sep 30, 2026
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Arlington , VA 22202
    USA
Description

The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.


Attachments/Links
Contact Information
Primary Point of Contact
Secondary Point of Contact


History
  • Sep 23, 2026 02:36 pm EDTSpecial Notice (Original)
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