Enterprise Case Management System - Implementation Services

Agency: City of Austin
State: Texas
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Feb 19, 2026
Due Date: Feb 26, 2026
Solicitation No: RFP 5000 PAX3176
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Description


Solicitation Details
Type:
Request For Proposals (RFP)

Status: Open
Solicitation Number: RFP 5000 PAX3176
Description: Enterprise Case Management System - Implementation Services
Summary: The City of Austin (the City) seeks a qualified and experienced Contractor to provide implementation services of the Clariti Enterprise Permitting Platform to replace the City’s existing application for licensing, permitting, inspections, and enforcement. The selected Contractor must be approved or certified by the Clariti software manufacturer to ensure compliance with platform standards and successful implementation.
Basic Information
Contact Information
Authorized Contact Names:
Solicitation Specific
Questions:
Sai Purcell

(512) 9781524

sai.xoomsai@austintexas.gov
Small Minority Business
Resources Questions:
Johnathan Williams

(512) 9741295
smbrcompliancedocuments@austintexas.gov
Dates & Times
Important Solicitation Dates:

Solicitation Published:
01/12/2026 07:20 AM

Response Due:

Prior to 02/26/2026, 02:00 PM

Response Opening:

02/26/2026, 03:00 PM
Special Notes
Special Notes:
Insurance is Required. Required
Attachments
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Commodities
Associated Commodities
Description Code
SOFTWARE IMPLEMENTATION 9206450
Trade Summary
Description Category Code
Software Implementation Non-professional 9206450
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