Employee Assistance Program

Agency:	Shelby County
State:	Tennessee
Type of Government:	State & Local
NAICS Category:	624190 - Other Individual and Family Services
Posted Date:	Feb 4, 2026
Due Date:	Mar 4, 2026
Solicitation No:	RFP 25-010-10A
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Bid Title:

RFP 25-010-10A Employee Assistance Program

Category:

Human Resources

Status:

Open

Publish Date:

Wednesday, February 4, 2026 - 11:30am

Close Date:

03/04/2026 - 4:00pm

Contact Person:

Candace Jackson

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Shelby County

Tennessee

Lee Harris, Mayor

Request for Proposal

Shelby County Government

Purchasing Department

160 N. Main Street, 5th Floor

Memphis, TN 38103

Issued: February 4, 2026

Due: March 4, 2026 no later than 4:00 P.M. (Central Standard Time)

RFP # 25-010-10A

Employee Assistance Program

(Human Resources)

Shelby County Government is soliciting written proposals, on a competitive basis, from interested and

qualified companies to provide an Employee Assistance Program. Information regarding this formal

bid is located on the County’s website at www.shelbycountytn.gov. At the top of the home page,

click on the dropdown box under “Business”, and click on “Purchasing” and “Bids” to locate the

name of the above-described formal bid. Link: https://bids.shelbycountytn.gov/

IMPORTANT NOTES:

MANDATORY INFORMATION and FORMS – To properly respond and prepare your

proposal response, please make sure you pay close attention to all mandatory

information/forms requested, including signing and attaching all forms as required. This bid

clearly documents and outlines the format and what information is required at the time of

proposal submission.

COMPLETED EXCEL FILE – Vendor to answer directly in the scorecard (Excel file) all

information requested (minimum requirements and department-specific requirements). The

Excel file has two (2) yellow tabs/sheets named “MIN REQs” and “DEPT REQs”. Vendor to

enter their information only where yellow cells, are on those two (2) yellow tabs. Vendor to

submit with your proposal (both Printed and Digital formats). The Excel files must be submitted

on two (2) separate USB devices.

Sincerely,

Signature on original file

Candace Jackson, Buyer

Shelby County Government

Purchasing Department

TABLE OF CONTENTS

I. INTRODUCTION

II. MINIMUM PROPOSER REQUIREMENTS

III. CORRESPONDENCE & QUESTIONS

IV. PROPOSAL SUBMISSION DEADLINE

V. PROPOSAL TIMELINE

VI. PROPOSAL CONDITIONS

VII. GENERAL REQUIREMENTS AND INFORMATION

VIII. AWARD OF CONTRACT

IX. PURPOSE / SCOPE OF WORK

X. CONTRACT REQUIREMENTS

XI. PROPOSAL SUBMISSION

XII. PROPOSAL EVALUATION AND SELECTION

I. INTRODUCTION

Shelby County Government, (the “County”), is soliciting proposals from interested and

qualified Vendors to provide an Employee Assistance Program. This Request for Proposal

(“RFP”) is being released to invite interested and qualified Vendors to prepare and submit

proposals in accordance with instructions provided where the successful proposer(s) will be

selected and invited to enter into a contractual relationship with Shelby County for the Goods

and/or Services outlined in this RFP, and per proposal(s) received.

In this RFP, the terms Proposer, Vendor, Bidder, Consultant, Contractor, and Provider are

used interchangeably unless the context indicates otherwise.

All specifications are part of this bid and general terms and conditions (as outlined in the

Terms of this bid). They shall become a part of and be included in any contract/purchase

order/systems contract resulting from any award.

These specifications are not intentionally written to favor any one manufacturer or service

provider and are only for the purpose of indicating generally the type of work required of said

bid. Any responsible Bidder who considers these specifications to be of a non-competitive

nature should immediately contact the Administrator of Purchasing.

INTENT TO BID

In order to receive additional information which will be distributed via the secure large file

transfer system (“SLFT”), provide written confirmation of your Intent to Bid utilizing the

“Exhibit A – Intent to Bid Form”. Respond to Candace Jackson

(candace.jackson@shelbycountytn.gov) no later than 4:30 p.m. on February 13, 2026.

Checking the applicable boxes confirming your agreement to the confidentiality of all

received RFP information and that you will not:

a. Share any of the information pertaining to this RFP with any third parties including

but not limited to subsidiary and affiliated organizations, except on an “as need to

know basis” for the purpose of responding to this RFP; and further any such third-

party release shall agree to same non-disclosure.

b. Use information received during the RFP process for any other purpose than for

responding to this RFP without the written authorization of the County. Expressly

forbidden, but not limited to, is the use of RFP information to prepare claims analysis,

demographic analysis, provider analysis, claim projections, or premium rates

development for the County.

All electronic submissions will utilize a Secure Large File Transfer (SLFT) Service to easily

and securely transfer large files to other users. Upon receipt of the signed Intent to Bid, the

County will provide detailed instructions to the Bidder’s designated data recipient on how to

to all Proposers and managed by the SLFT server.

II. MINIMUM PROPOSER REQUIREMENTS

In order to be considered as “responsive”, all Proposers must answer and provide

justifications for ALL below minimal requirements.

The information requested below is to be answered directly in the scorecard

Excel file by all Vendors and submitted as part of your proposal (both Printed

and Digital formats).

1. Provide all appropriate Licenses and Certifications required in the State of Tennessee

to provide the goods and/or perform the Services required. Provide a copy of your

current Shelby County Business License (if the business is located in Shelby County,

TN).

2. Must provide active Equal Opportunity Compliance BRN and Vendor number, or

your applications are “in” the EOC system and the Purchasing system for processing

(refer to details outlined below) – please list all your Shelby County active BRN’s.

3. Adherence to all provisions of Title VI requirements – please attest, and provide

proof/documentation if necessary.

4. Independent Vendors (sole proprietors) must adhere to State of Tennessee Public

Chapter No. 436, known as the “Tennessee Lawful Employment Act” (the effective

date of 01/01/12) – please provide proof and documentation of employment eligibility

(driver’s license…); Otherwise, mention you are NOT an Independent Vendors (sole

proprietors).

5. FORM - Drug-Free Workplace Affidavit must be completed, signed, and notarized

with your bid/proposal – even if less than 5 employees.

6. Must attest to a minimum of _five (5) years of experience providing the goods and/or

performing the services described in this bid.

7. Must attest that all staff and providers have all required professional licenses and

certifications to conduct business / provide the requested administrative services.

Shelby County BRN and Vendor numbers

Please be advised, references and instructions regarding the Equal Opportunity

Compliance Office (EOC) are subject to change. In the event there is a change prior to the

conclusion of the solicitation, the instructions will be updated. The current registration

process will continue until further notice.

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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