Emergency Call-taking Software License, Services, and Support

Agency:	Lee County
State:	Florida
Type of Government:	State & Local
NAICS Category:	511210 - Software Publishers 541511 - Custom Computer Programming Services 541519 - Other Computer Related Services
Posted Date:	Jan 15, 2025
Due Date:	Feb 5, 2025
Solicitation No:	SS250116KCW
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation #: SS250116KCW
Project Name: Emergency Call-taking Software License, Services, and Support

Scope of Work: Lee County Department of Public Safety is seeking to execute a single source for Annual Licensing fees and maintenance plan for software systems already in place across the Public Safety Answering Points (PSAPS). This sole source also includes all subsequent fees for employee certifications, recertifications, training, accreditations, AI Skill Lab, resource materials, and Academy Analytics integration with First Watch. Lee County adopted the Priority Dispatch standards over a decade ago in the fire and emergency medical call-taking processes. Lee County Sheriff’s Office has now adopted and follows the same non-emergency calls across Public Safety Answering Points.

Opening Date & Time: 2/5/2025
5:00 PM
Contact: Kevin Walker
2395338807

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