Electronic Health Records

The Electronic Health Record (EHR), Practice Management System (PMS), and billing system shall be an integrated cloud-based and app-based solution used by the Collin County Health Care Services (CCHCS). This solution is a digital record of patient health information developed over a period of time that is generated by one or more encounters in any care delivery setting. It is a systemic collection of electronic health information about individual patients or populations. This record is capable of being shared across different health care settings

Collin County Health Care Services (CCHCS) is a public health department that protects and promotes the health of the people and communities of Collin County by providing quality public health services. There are five clinics under the health care department: Immunizations Clinic, Employee Health, Tuberculosis Clinic, Sexually Transmitted Infection (STI) Clinic, and Substance Abuse. Our physicians also see patients with other infectious diseases that have been unable to receive an assessment by private health care providers. Overall, there are currently 4 medical providers, 2 licensed professional counselors, 3 clinical program managers, 16 clinical staff, and 21 administrative staff (scheduling appointments, statistics, and records requests) supporting the five clinics and accessing an EHR/PMS with plans for future growth. Approximately 5,100 unique records are in use every year.

The Immunizations Clinic provides vaccines to protect infants, children, and adults from illnesses and death caused by infectious diseases. The Employee Health Clinic provides pre-employment physical assessments, as well as primary care services to current employees, their dependents, and retirees. The Tuberculosis (TB) Clinic provides quality diagnostic and treatment services for those diagnosed with active and latent TB as well as completes surveillance and epidemiologic investigations. The STI Clinic offers diagnostic, counseling, and treatment services for eligible uninsured and/or underinsured Collin County residents to prevent and eliminate the spread of STIs in Collin County. The Substance Abuse program provides alcohol-use and drug-use assessments and provides intervention service referrals to Collin County residents. Additionally, Collin County operates an Epidemiology Program and Disease Intervention Services Program, which are responsible for disease surveillance and epidemiological investigations, generating visits to CCHCS’ clinics.

CCHCS does not process medical insurance at this time but may in the future. A significant quantity of patient encounters result in no fees charged. Services that do involve charges occur via cash, credit card, and debit card at the time of service. These transactions must either be processed utilizing Collin County’s government-wide financial system, Munis and/or be automatically be transferred to Munis as the final financial record.