25EHSPMMHMESRFR: RFR for Member Experience Survey Administration, Analysis and Reporting

Agency: Commonwealth of Massachusetts
State: Massachusetts
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Jul 11, 2025
Due Date: Aug 15, 2025
Solicitation No: BD-26-1039-EHS01-EHS01-118757
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Bid Documents: Please Login to View Page

Description


Bid Solicitation: BD-26-1039-EHS01-EHS01-118757
Responses Due in 34 Days, 20 Hours, 55 Minutes
Header Information
Bid Number:
BD-26-1039-EHS01-EHS01-118757
Description:
25EHSPMMHMESRFR: RFR for Member Experience Survey Administration, Analysis and Reporting
Bid Opening Date:
08/15/2025 05:00:00 PM
Purchaser:
Karla Wallace
Organization:
Executive Office of Health and Human Services
Department:
EHS01 - EHS
Location:
EHS01 - ONE ASHBURTON
Fiscal Year:
26
Type Code:
NS - Non-Statewide Solicitation
Allow Electronic Quote:
Yes

Alternate Id:
25EHSPMMHMESRFR
Required Date:
07/11/2025

Available Date
:
07/11/2025 02:46:36 PM
Info Contact:
Shukri Osman, shukri.osman@mass.gov
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
This is a reposting of BD-25-1039-EHS01-ASHWA-112273 for the purpose of extending the response deadline. The deadline for the submission of written questions regarding this RFR is July 25, 2025, by 5:00 pm
Bulletin Desc:
The Executive Office of Health and Human Services (EOHHS) is issuing this Request for Responses (RFR) to procure a vendor to collect, aggregate, and analyze MassHealth member experience survey data.
Ship-to Address:
Shukri Osman
One Ashburton Place, 11th Fl
Boston, MA 02108
US
Email: shukri.osman@mass.gov
Phone: (781) 531-4363
Bill-to Address:
Accounts Payable Unit
1 Ashburton Pl., 11th Fl
Boston, MA 02108
US
Email: EHSAccounting@mass.gov
Phone: (617) 573-1600
Print Format:

File Attachments:
Member Experience Survey Administration, Analysis and Reporting RFR
Attachment A - Model Contract~10.docx
Attachment B - EOHHS-Required Bidder Certifications
Attachment C - Cost Response Template
Standard Contract Form
Standard Contract Form Instructions and Contractor Certifications
Commonwealth Terms and Conditions
Contractor Authorized Signatory Listing Form (CASL) for Corporations
Contractor Authorized Signatory Listing Form for Sole Proprietors
Prompt Pay Discount Form
Massachusetts Substitute Form W-9
Supplier Diversity Program (SDP) Plan Form
Business Reference Form
Evaluation Criteria
Notice of Upcoming Procurement - MES RFR

Form Attachments:
Required Quote Attachments

SBPP (Small Business Purchasing Program) Eligible?:

YES

See SBPP requirements and exceptions at www.mass.gov/sbpp :
Item Information

Item # 1:

(

80-10

-
00

)



80-10-00 Management advisory services

U N S P S C Code:
80-10-00
Management advisory services

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 2:

(

81-13

-
15

)



81-13-15 Methodology and Analysis

U N S P S C Code:
81-13-15
Methodology and analysis

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 3:

(

93-14

-
00

)



93-14- 00 Community and social services

U N S P S C Code:
93-14-00
Community and social services

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 4:

(

85-10

-
00

)



85-10- 00 Comprehensive health services

U N S P S C Code:
85-10-00
Comprehensive health services

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:




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