Design & Development of Content Management System

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services
Posted Date:	Feb 18, 2026
Due Date:	Feb 23, 2026
Solicitation No:	940021626
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Solicitation Number:	940021626
Project Title:	Design & Development of Content Management System
Description:	Charlotte Mecklenburg Library (CML) is soliciting proposals from qualified firms to provide a Content Management System (CMS) to schedule, manage, and deliver digital content to large format immersive media displays located in the new Main Library in uptown Charlotte. This procurement is intentionally focused on the CMS/platform layer only; content creation, motion design, and/or digital public art production are not part of this request. This project will be foundational for bringing to life the Library’s vision for two signature digital media environments — an Immersive Theater and Digital Visualization Lab— which will serve as dynamic platforms for public art, storytelling, learning, and community connection.
Opening Date:	2/23/2026 9:00 AM
Posted Date:	2/19/2026
Status:	Open
Department:	CHARLOTTE MECKLENBURG LIBRARY


Solicitation Number * 940021626	Department CHARLOTTE MECKLENBURG LIBRARY	Status Reason Open
Opening Date 2026-02-23T09:00:00.0000000	Posted Date * 2026-02-18T15:46:22.0000000Z	Commodity Code Access management services
Mandatory Conference/Site Visit — —	Special Instructions https://www.cmlibrary.org/rfp#4257225834-2991377160	Solicitation Type * Select RFP IFB RFI
Owner Walter Freeman
Description Charlotte Mecklenburg Library (CML) is soliciting proposals from qualified firms to provide a Content Management System (CMS) to schedule, manage, and deliver digital content to large format immersive media displays located in the new Main Library in uptown Charlotte. This procurement is intentionally focused on the CMS/platform layer only; content creation, motion design, and/or digital public art production are not part of this request. This project will be foundational for bringing to life the Library’s vision for two signature digital media environments — an Immersive Theater and Digital Visualization Lab— which will serve as dynamic platforms for public art, storytelling, learning, and community connection.

Attachments RFP - Design & Development of CMS (FINAL).pdf (1.75 MB) RFP - Design & Development of CMS (FINAL).pdf (1.75 MB)

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Request for Proposals

Design & Development of Content Management System

for

Charlo e Mecklenburg Library

Issued February 16, 2026

Proposals Will Be Received Un l

2:00PM EST March 20, 2026

TABLE OF CONTENTS

Introduction.................................................................................................................................................. 1

About Charlotte Mecklenburg Library ...................................................................................................... 3

Mission, Vision, Values and More ............................................................................................................. 4

Project Overview .......................................................................................................................................... 5

Project Background ...................................................................................................................................... 6

Scope of Work .............................................................................................................................................. 7

Deliverables .................................................................................................................................................. 8

Project Leads ........................................................................................................................................... 10

Project Considerations ............................................................................................................................... 10

Project Timeline ......................................................................................................................................... 13

Notice to Proposers.................................................................................................................................... 13

Evaluation and Selection Process .............................................................................................................. 17

RFP Timeline ............................................................................................................................................... 19

Proposal Questions ................................................................................................................................. 19

Non-Mandatory Preproposal Mee ng (Zoom)........................................................................................ 19

Proposal Submission ............................................................................................................................... 20

Proposal Components ................................................................................................................................ 21

Proposal Certification................................................................................................................................. 23

Acknowledgement of Addenda ................................................................................................................. 24

Appendix A Immersive Theater Location .................................................................................................. 25

Appendix B DigiViz Lab Location................................................................................................................ 26

INTRODUCTION

Charlo e Mecklenburg Library (CML) is solici ng proposals from qualiﬁed ﬁrms to provide a

Content Management System (CMS) to schedule, manage, and deliver digital content to large-

format immersive media displays located in the new Main Library in uptown Charlo e. This

procurement is inten onally focused on the CMS/pla orm layer only; content crea on, mo on

design, and/or digital public art produc on are not part of this request. This project will be

founda onal for bringing to life the Library’s vision for two signature digital media

environments — an Immersive Theater and Digital Visualiza on Lab— which will serve as

dynamic pla orms for public art, storytelling, learning, and community connec on.

The selected vendor will serve as the implementa on lead and technology project manager for

the CMS workstream, coordina ng with CML stakeholders and Mecklenburg County’s AV

integra on and IT partners to achieve a stable, supportable launch.

The new Main Library is designed as a public commons — a place where all can gather to learn,

create, and share ideas. Its digital features will extend this mission by merging culture,

technology, and art to inspire visitors, including immersive media environments designed for

public programming, digital visualiza on, and evolving content over me. These environments

require a staﬀ-friendly, secure, and sustainable CMS that allows Charlo e Mecklenburg Library

to place and schedule content without relying on specialized engineering support for updates

and refreshes.

About Charlo e Mecklenburg Library

Charlo e Mecklenburg Library is one of America’s leading urban public libraries. Located in

Mecklenburg County, the library system serves a diverse community of over one million ci zens

through 21 branches, outreach and on-line services. Since our founding in 1891, and as an

original Carnegie Library in 1903, our role as a provider of lifelong educa on and learning in this

community has never been more relevant.

CML is beloved by many, with 70% of Mecklenburg County residents sta ng that they had

visited a Library loca on in the last 12 months. There were well over 2.2 million visitors to the

various Library loca ons in Fiscal Year 2024.

The Library has 482 full and part- me employees, along with an extensive volunteer network

that engages more than 1000 people throughout the year. For FY2026, opera ng expenditures

totaled $55.7 million.

Charlo e Mecklenburg Library recently adopted a new strategic direc on for FY26-28, with a

major component being the opening of a new Main Library. The iconic new Main Library will be

the ﬂagship of the system; a free, open, and accessible informa on hub for all as well as a

des na on for local, regional, and na onal engagement.

Mission, Vision, Values & More

Our mission is to improve lives and build a stronger community. Charlo e Mecklenburg Library

envisions itself as the essen al connector of a thriving community of readers, leaders and

learners. We value learning, openness, respect, inclusion and leadership. Our brand promise is

to be accessible and welcoming to all while celebra ng and suppor ng the joy of reading and

learning, fostering explora on and personal growth, and connec ng individuals to each other,

the community and the world.

We believe wholeheartedly in intellectual freedom. The Library is commi ed to protec ng the

First Amendment’s guarantee of free and open access to informa on and ideas–a principle vital

to our democracy and to each individual’s search for knowledge. We seek to provide our

diverse community with a comprehensive collec on of materials, services and programs

providing a wide range of knowledge and perspec ves.

1 Charlo e Mecklenburg Main Library Rendering, Snøhe a

PROJECT OVERVIEW

The new Main Library will serve as the ﬂagship facility for the Charlo e Mecklenburg Library

system. Scheduled to open in spring of 2027, Main Library will be a dynamic civic hub for

learning, crea vity, and connec on—an essen al public space where technology, storytelling,

and culture intersect.

The Library an cipates an approximate 3-6 month design and development window for the

scope of work described in this RFP, with an addi onal meframe for installa on, training, and

other work as occupancy schedules and construc on melines allow. CML expects a level of

support from the chosen vendor through the opening of the Main Library.

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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Design & Development of Content Management System

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