Delinquent Tax Collection Services

The City of Warner Robins issues this Request for Proposals seeking proposals from qualified firms to provide delinquent tax collection services for the collection of outstanding municipal taxes, fees, and related charges. Services may include account review, notification and demand processes, skip tracing, payment collection, reporting, customer service, and compliance with all applicable federal, state, and local laws and regulations. The selected vendor will work in coordination with City staff to improve recovery of delinquent accounts while maintaining professional and courteous interactions with taxpayers. The contract resulting from this solicitation will have an initial term of one (1) year with the option to renew the contract for four (4) additional one (1) year periods.

Complete specifications, scope of work, and proposal requirements are provided in Attachment #1 (26-T-4789 Delinquent Tax Collection Services RFP).

Proposals will be accepted via the City’s online procurement system, IonWave, until July 8, 2026, at 4:00 PM (ET).

Potential respondents are encouraged to submit questions for clarification or additional information relating to RFP specifications or solicitation requirements. All questions must be submitted via IonWave by July 2, 2026, at 4:00 PM (ET).

Submission of a proposal shall constitute acknowledgement and acceptance of all terms, conditions, and addenda to this solicitation.  Failure to comply with any material requirement of this solicitation may result in the response being deemed non-responsive and rejected from further consideration.  The City of Warner Robins reserves the right to reject any and all proposals, to waive informalities and technicalities, and to accept or reject any item or combination of items.  The bid, if awarded, will be awarded to the responsible bidder whose bid will be most advantageous to the City of Warner Robins, price, availability, value, and other factors considered.