Debt Collection Services for Municipal Taxes

Agency: City of New Haven
State: Connecticut
Type of Government: State & Local
NAICS Category:
  • 561440 - Collection Agencies
Posted Date: Oct 16, 2024
Due Date: Nov 12, 2024
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Description


Project ID:

Title: Debt Collection Services for Municipal Taxes

Addenda: 0

Release Date: 10/16/2024

Due Date: 11/12/2024

Post Information
Posted At:Wed, Oct 16, 2024 3:00 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No
Overview
Summary

We're seeking a reputable debt collection agency to recover delinquent motor vehicle and personal property taxes in New Haven, Connecticut. The agency should have a Connecticut-licensed legal team for small claims and be well-versed in state collection laws. Effective Communication should be clear, courteous, and non-confrontational, using various channels like letters, emails, and phone calls. The agency should prioritize maximizing cash flow through efficient collection strategies, including payment plans and legal action. Payments made to the collection agency should be seamless for taxpayers. As the third-largest city in Connecticut, we need an agency equipped to handle a high volume of accounts and become a valuable extension of our Tax Collector's Office.

Timeline
Solicitation/Advertise Date:
October 16, 2024
Question & Clarification Deadline:
October 18, 2024, 5:00pm
Solicitation Due Date:
November 12, 2024, 11:00am
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