Customer Support Center Services
| Agency: | State Government of Washington |
|---|---|
| State: | Washington |
| Type of Government: | State & Local |
| NAICS Category: |
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| Posted Date: | Aug 18, 2025 |
| Due Date: | Dec 1, 2025 |
| Solicitation No: | Ref #: RFP HBE 25-002 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
| Solicitation Close Date: | 12/01/25 |
| Title: |
Customer Support Center Services
Ref #:RFP HBE 25-002 |
| Contact: | Laura Shayder |
| Amendment Date: |
|
| Description: | The Washington Health Benefit Exchange is soliciting proposals from Vendors for Customer Support Center services. The Vendor will support people navigating Washington Healthplanfinder answering questions about health program eligibility and enrollment and providing other customer service functions in the RFP. The Vendor will provide services through multiple Communication Channels and integrate advanced technology to improve efficiency, reduce response times, and enhance Customer experience. |
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