Customer Support Center Services

Agency:	State Government of Washington
State:	Washington
Type of Government:	State & Local
NAICS Category:	541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services 561110 - Office Administrative Services
Posted Date:	Aug 18, 2025
Due Date:	Dec 1, 2025
Solicitation No:	Ref #: RFP HBE 25-002
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation Close Date:	12/01/25
Title:	Customer Support Center Services Ref #:RFP HBE 25-002
Contact:	Laura Shayder
Amendment Date:
Description:	The Washington Health Benefit Exchange is soliciting proposals from Vendors for Customer Support Center services. The Vendor will support people navigating Washington Healthplanfinder answering questions about health program eligibility and enrollment and providing other customer service functions in the RFP. The Vendor will provide services through multiple Communication Channels and integrate advanced technology to improve efficiency, reduce response times, and enhance Customer experience.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

Sign-up for a Free Trial, Government Bid Alerts

See Also