Customer Service and Contact Centre Research & Advisory Services

Agency: Government of Alberta
State: Alberta
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 541618 - Other Management Consulting Services
  • 541990 - All Other Professional, Scientific, and Technical Services
Posted Date: Feb 9, 2026
Due Date: Mar 2, 2026
Solicitation No: AB-2026-01072
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Description

Open & Competitive Opportunity • Negotiated Request for Proposal
Open
Alberta Gaming, Liquor and Cannabis Commission
This Request for Proposals (the “RFP”) is an invitation by the Alberta Gaming, Liquor and Cannabis Commission (the “AGLC”) to prospective proponents to submit proposals for Customer Service and Contact Centre Research & Advisory Services, as further described in Section A of the RFP Particulars (Appendix D) (the “Deliverables”).
The AGLC is seeking a subscription tool with supporting advisory and research services that provides strategic insight, market intelligence and expert guidance to support program delivery.
APC Reference # AB-2026-01072
Category Services
Posting Date • Time Feb 9, 2026 • 7:00 am (MT)
Closing Date • Time Mar 2, 2026 • 2:00:00 pm (MT)
Region(s) of Delivery Alberta
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