Customer Self-Service Platform Solution
| Agency: | Pulaski County |
|---|---|
| State: | Arkansas |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Sep 11, 2026 |
| Due Date: | Oct 1, 2026 |
| Solicitation No: | 26-19 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
Bid Information
| Type | Request for Information |
| Status | Issued |
| Number | 26-19 (Customer Self-Service Platform Solution) |
| Issue Date & Time | 9/11/2026 07:16:45 AM (CT) |
| Close Date & Time | 10/1/2026 04:00:00 PM (CT) |
| Notes |
Central Arkansas Water (CAW) is seeking information from qualified vendors regarding Customer Self-Service (CSS) platforms that support modern utility customer engagement, account management, online payments, service requests, notifications, and digital customer interactions.
The purpose of this Request for Information (RFI) is to gather information regarding available solutions, implementation approaches, integration capabilities, accessibility compliance, security frameworks, and industry best practices to support CAW's evaluation of future customer self-service technologies. |
| Name | Liz Tuck-Rowan |
| Address |
425 W Capitol Ave., 8th Fl
Little Rock, AR 72201 USA |
| Phone | 1 (501) 3771266 |
| Fax | Uni |
| liz.tuck-rowan@carkw.com |
Bid Documents
| Document name | Format | ||
|
|||
|
Bid Invitation
|
Acrobat / PDF | BINVAVL | 9669521 |
Bid Attachments
| File Name | Description | File Size | ||
|
||||
|
CAW_CSS_Request_for_Information (002).pdf
|
CAW_CSS_Request_for_Information | 251 KB | 356384 | 7651573 |
Get Government Bids Like This by Email
Receive daily bid alerts that match your keywords, business categories, and target regions.
See Also
Request for Qualifications Little Rock Water Reclamation Authority 26024 Leadership Development Strategy Consulting
Arkansas Democrat-Gazette
Due by 11/05/2026
Bid Number: 2026:27 Bid Title: Request for Letter of Interest - Regional Safety
City of Jonesboro
Due by 11/18/2026
Bid Number Bid Title Bid Type Organization Bid Issue Date Bid Close Date
Pulaski County
Due by 11/05/2026
NOTICE OF REQUEST FOR PROPOSALS RFP No. 26-007-P Real Estate Agent and Buyer
Arkansas Democrat-Gazette
Due by 12/04/2026
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.