Customer Satisfaction Market Research
| Agency: | City of Austin |
|---|---|
| State: | Texas |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Aug 18, 2025 |
| Due Date: | Sep 9, 2025 |
| Solicitation No: | RFP 1100 MTL3001 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Solicitation Details
| Type: |
Request For Proposals (RFP) |
| Status: | Open |
| Solicitation Number: | RFP 1100 MTL3001 |
| Description: | Customer Satisfaction Market Research |
| Summary: | Full-service market research contract to conduct quantitative and qualitative market research studies for Austin Energy to determine customer satisfaction and preferences among other topics |
Contact Information
| Authorized Contact Names: | |
|
Solicitation Specific
Questions: |
Melissa Le (512) 974-1768 melissa.le@austintexas.gov |
|
Small Minority Business
Resources Questions: |
Johnathan Williams (512) 9741295 smbrcompliancedocuments@austintexas.gov |
Dates & Times
| Important Solicitation Dates: | |
|
Solicitation Published: |
08/18/2025 07:20 AM |
|
Response Due: |
Prior to 09/09/2025, 02:00 PM |
|
Response Opening: |
09/09/2025, 03:00 PM |
Special Notes
| Special Notes: |
None Available |
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Download All Files
| File Description | Type | Date | |
| Cover Page | docx | 08/18/2025 | Download |
| Solicitation Instructions | docx | 08/18/2025 | Download |
| Terms and Conditions | docx | 08/18/2025 | Download |
| Offer and Certification | docx | 08/18/2025 | Download |
| Scope of Work | docx | 08/18/2025 | Download |
| Price Proposal Sheet | xlsx | 08/18/2025 | Download |
| Data Handling Control form | 08/18/2025 | Download | |
| Fair and Accurate Credit Transaction (FACTA) | docx | 08/18/2025 | Download |
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