Customer Relationship Management (CRM)

Agency: Maricopa Community Colleges
State: Arizona
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 541613 - Marketing Consulting Services
Posted Date: Feb 21, 2025
Due Date: Apr 1, 2025
Solicitation No: RFP 3583-10
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Description

Project: Customer Relationship Management (CRM)
Ref. #: RFP 3583-10
Type: RFP
Status:
Open
Open Date: Feb 21st 2025, 11:00 AM MST
Intent to Bid Due Date: Apr 1st 2025, 3:00 PM MST
Questions Due Date: Mar 7th 2025, 5:00 PM MST
Close Date: Apr 1st 2025, 3:00 PM MST

Project Description: The Maricopa County Community College District (MCCCD) seeks proposals from qualified vendors to provide a Customer Relationship Management (CRM) system to enhance marketing, streamline student communications, and support engagement from inquiry and throughout the student's academic journey. As a foundational component of MCCCD’s student experience and success strategy, the CRM will enable personalized engagement and communication, improving marketing, recruitment, admissions, advisement, and retention processes across its 10 colleges.


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