Custerom Relationship Management (CRM) System for Undergraduate and Graduate

Agency: State Government of Texas
State: Texas
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Jul 15, 2025
Due Date: Aug 15, 2025
Solicitation No: TAMUSA-RFI-25-4008
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Description

Custerom Relationship Management (CRM) System for Undergraduate and Graduate
Solicitation ID:

TAMUSA-RFI-25-4008

Status:

Posted

Contact Name:

Patty Winkler

Contact Number:

(979) 845-4556

Contact Email:

p-winkler@tamu.edu

Response Due Date:

8/15/2025

Response Due Time:

2:00 PM

Agency/Texas SmartBuy Member Number:

749

Posting Requirement:

14+ Days for Entire Solicitation Package

Solicitation Posting Date:

7/15/2025

Last Modified:

7/15/2025 2:09 pm

Class/Item Code:

20820-*Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc., Microcomputer;
20887-*Tools, Programming and Case Software, Microcomputer;
20853-*Integrated Software, Microcomputer;

Solicitation Description:

Texas A&M University–San Antonio isrequesting information on vendor ability and interest in providing a CustomerRelationship Management (CRM) system that supports both undergraduate andgraduate recruitment and enrollment functions. Our current systems andworkflows are fragmented, resulting in inefficiencies and inconsistentcommunication. A unified CRM will bring both undergraduate and graduateprocesses together, ensuring seamless integration and holistic management ofthe prospective student experience.


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