Crime Tip Line Services

Agency: Montgomery County
State: Maryland
Type of Government: State & Local
Posted Date: Feb 18, 2025
Due Date: Feb 26, 2025
Solicitation No: 1180508
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Description

Informal Solicitation Details


This Solicitation is Reserved for the Local Small Business Reserve Program

Informal Number
1180508
Closing Date
Feb 26 2025 2:00PM
Title
Crime Tip Line Services
Contact
Justin Saffar
+1 2407736983
Justin.Saffar@montgomerycountymd.gov
Scope

The Contractor must provide an anonymous tip line answering service that will answer anonymous tip line calls.
A. The Contractor must be available 24/7 365 days a year to answer calls.
Solicitation #1180508
Informal Small Purchase Solicitation 1/8/24 20
B. The Contractor must be able to interface with the Navigate 360/ P3 tip software to submit tips.
C. The Contractor must be able to receive tips in English and Spanish with bilingual operators.
D. The Contractor must be able to receive phone calls utilizing an anonymous format, maintaining confidentiality.
E. The Contractor must be able to receive calls from our dedicated tips number using a transfer (DID) service.

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