Contracted Background Investigator Services

Introduction

The City of Monrovia (“City") is seeking proposals from qualified individuals or firms to provide contracted background investigation services for sworn and non-sworn employee applicants. The selected contractor will support the City in conducting thorough investigations and background checks in accordance with local, state, and federal standards.

Project Overview

The purpose of this RFP is to engage a contracted investigator to perform pre-employment background investigations, ensuring the suitability of applicants for employment within the City.

Scope of Work

The contracted investigator will:

• Conduct comprehensive background investigations for sworn police and fire personnel as well as civilian staff
• Review applications, interview references, check criminal histories, driving records, financial history, and employment history
• Prepare written reports detailing findings
• Meet deadlines for case completions
• Maintain confidentiality and chain of custody for sensitive information
• Attend meetings or testify if necessary

Expected Volume: Approximately 25-30 background investigations per year

Compliance: Must adhere to:

• California POST guidelines (Police)Fair Credit Reporting Act (FCRA)
• Department policies and ethical standards

Minimum Qualifications

• Prior experience conducting law enforcement and fire personnel background investigations
• Knowledge of relevant laws and hiring regulations
• Valid California PI license and completion of POST Approved Background Investigator Course
• Strong report writing and communication skills
• Ability to pass department security clearance

Proposal Requirements

• Cover letter
• Resume or company profile
• List of law enforcement agencies or organizations served
• Description of investigation process
• Fee structure (flat rate or hourly)
• Proof of insurance

Evaluation Criteria

All proposals will be evaluated based on capability to deliver complete, thorough, and factual background investigations. These investigations must be completed within a time frame reasonable to facilitate the processing of employment candidates at an expedited rate. Additionally, proposals should demonstrate a commitment to maintaining fiscal responsibility for the City.

Timeline

RFP Release	August 12, 2025
Responses Due	August 31, 2025
Evaluation Period	August 31 - September 7, 2025
City Council Approval	September 16, 2025
Anticipated Start	October 1, 2025

Terms and Conditions

• The City reserves the right to reject any or all proposals.
• Proposal costs are the responsibility of the bidder.
• The awarded consultant must agree to execute and meet all insurance requirements contained in the standard Consultant Services Agreement with the City (attached as Exhibit 1).
• All investigation materials will remain the property of the City.

Contact Information

For all questions or clarifications, contact:

Name: John Donchig - Support Services Captain

Email: jdonchig@monroviapd.org

Phone: (626) 256-8056

Proposal Submittal
Proposals must be submitted electronically by 6:00 p.m. August 31, 2025, to bids@monroviaca.gov. Please include “RFP for Contracted Background Investigator Services” in the subject line.

Attachments

• Background Investigator Services RFP and Sample Consultant Services Agreement