Consumer Assessment of Healthcare Providers & Sys. Survey Admin/Report

Agency: State Government of South Dakota
State: South Dakota
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 541690 - Other Scientific and Technical Consulting Services
Posted Date: Nov 19, 2025
Due Date: Dec 4, 2025
Solicitation No: 25RFP17760
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Description

Event ID: 25RFP17760
Event Name: Consumer Assessment of Healthcare Providers & Sys. Survey Admin/Report
Published Date: Nov 20, 2025, 12:45 AM KT
Event Due Date: Dec 4, 2025, 08:00 AM KT
Invitation Type: Invitation Only
Status:
Ready for Responses
Event ID: 25RFP17760
Published:
Nov 20, 2025
12:45 AM KT
Due Date:
Dec 4, 2025
08:00 AM KT
Award Date:
--
Q&A Cutoff Date:
Sep 30, 2025
10:51 PM KT
Invitation Type: Invitation Only

Event Description

The South Dakota Department of Social Services (DSS), Division of Medical Services (DMS) is soliciting qualified vendors to administer the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys for South Dakota’s Medicaid and Children’s Health Insurance Program (CHIP) populations. The selected contractor will be responsible for conducting the Adult Medicaid CAHPS, Child Medicaid CAHPS, and CHIP CAHPS surveys, with the Children with Chronic Conditions (CCC) supplemental item set included as part of the child surveys.

Vendors must have demonstrated experience administering CAHPS surveys in accordance with Centers for Medicare & Medicaid Services (CMS) protocols and must be familiar with the technical specifications, sampling methods, and data submission requirements established by the Agency for Healthcare Research and Quality (AHRQ). Preference will be given to vendors who are certified by the National Committee for Quality Assurance (NCQA).

South Dakota Medicaid enrollment data can be found on our website at: https://dss.sd.gov/keyresources/statistics.aspx

Offerors may email inquiries concerning this RFP to obtain clarification of requirements. No inquiries will be accepted after the date and time indicated in the Schedule of Activities. Inquiries must be emailed to Kirsten Blachford at Kirsten.Blachford@state.sd.us with the subject line “RFP17760”.

The State will to respond to offeror’s inquiries (if required) via e-mail. In addition, all inquiries and the State’s responses will be posted on the state’s e-procurement system and the DSS website at http://dss.sd.gov/keyresources/rfp.aspx. Offerors may not rely on any other statements, either of a written or oral nature, that alter any specification or other term or condition of this RFP. Offerors will be notified in the same manner as indicated above regarding any modifications to this RFP.

Contact Information

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