Computerized Maintenance and Enterprise Service Management System

Agency: Hillsborough County Public Schools
State: Florida
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541513 - Computer Facilities Management Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Oct 9, 2025
Due Date: Nov 6, 2025
Solicitation No: 25540-RFP-DST
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Bid Documents: Please Login to View Page

Description

Main

Agency
Hillsborough County Public Schools
Status
Active
Fiscal Year
2026
Primary Contact
Erika James
Title
Computerized Maintenance and Enterprise Service Management System
Secondary Contact
Tiffanie Cason
Number
25540-RFP-DST
Tertiary Contact

Type
Request for Proposal
Department

Online Submissions
Yes
Project Estimate
Piggyback Solicitation
No
Insurance Required
No
Bid Bond Required
No
Bid Bond Amount

Performance Bond Required
No
Performance Bond Amount

Construction Bond Required
No
Construction Bond Amount

Scope of Services
This solicitation seeks proposals for a service management system to allow for HCPS to leverage any and all of the following functionalities: maintenance requests, maintenance scheduling, full ITSM with ITIL frameworks, work order aging, cost data capture, Help Desk/user support tickets, Choice tickets, business intelligence and analytics capabilities, property control/asset management, warranty data, subcontractor data, safety and security, construction/renovation, portable placements, building automation, mass communications, facility use agreements, facility condition assessment, property controlintegration with other systems (e.g., Infor—Finance/AP, Infor--HR, Foghorn, Facilitron, Freshworks, EFIS, Focus, GIS/Locator, C&E cameras, Centegix, PSAP, SNS, Transportation, Apptegy, etc.).
Dates(All times are listed as EST )

Broadcast Date
10/9/2025 12:00 PM EST
Question End Date
10/23/2025 12:00 PM EST
Due Date
11/6/2025 3:00 PM EST
Bid Opening Date

Pre-Bid Meetings

Total: 0 (All times are listed as EST )
Date Time Mandatory Location
Shortlist Meeting

Total: 0 (All times are listed as EST )
Date Time Location
Documents

Total: 4
Type Name Description File Type
All Bid Types CONTRACTING WITH ENTITIES OF FOREIGN COUNTRIES OF CONCERN PROHIBITED AFFIDAVIT.pdf CONTRACTING WITH ENTITIES OF FOREIGN COUNTRIES OF CONCERN PROHIBITED AFFIDAVIT PDF
All Bid Types Vendor Registration Form 07.10.25.pdf Vendor Registration/Substitute W-9 PDF
All Bid Types STATEMENT OF NO BID.pdf Statement of No Bid PDF
Request for Proposal 25540-RFP-DST Computerized Maintenance and Enterprise Service Management System.pdf Request for Proposal PDF
Quote/Bid


Zones
Total: 0
Zone

Groups
Total: 0
Group
Quote/Bid Items

Total: 0
# Required Group Make Model Description Quantity Unit of Measure Price/ Percent Type

Additional Quote/Bid Items Fields
Display Options Spreadsheet Section
No Display Image and Specifications Hyperlink Fields
No
Display Build Sheet File Upload Field
No Display Options File Upload Field
No
Require Build Sheet File to be Uploaded
No Require Options File to be Uploaded
No
Display Lead Time Field
No Display Standard Packaging Field
No
Delivery Date
None
Required Files to be Uploaded by the Vendor
None
Shipping
None
Terms and Conditions
None
Include Shipping in Price of Items
No
Display Bid Tabulation to Vendors
No
Display Vendor Submissions to Vendors
No
View Vendor Submissions while Bid Solicitation is Active
No
Allow Options File to be Updated after Due Date
No
Allow Post Due Date Submission
No
Questions & Answers

Total: 0
Question Date Asked Answer Date Answered
Commodity Codes

Total: 25
Code Description
[206-25] Computer Systems, Digital
[206-28] Computer Systems, Process Control
[730-12] Computer-Automated Measurement and Control (CAMAC) Systems and Devices, All Kinds
[958-23] Computer Management Services
[967-28] Computer Hardware and Software Manufacturing Services
[969-10] Computer Programing Services, CIS
[920-29] Facilities Management Services, Computer
[920-40] Programming Services, Computer
[958-15] Building and Facilities Management Services
[958-5] Asset Management Services
[208-11] Application Software, Microcomputer
[206-54] Geographic Information Systems (GIS)
[208-18] Bar Code Software (Microcomputer)
[208-37] Database Software
[208-55] Inventory Management
[208-80] Software, Microcomputer (Not Otherwise Classified)
[920-46] Software Updating Services
[208-20] Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc.
[208-21] Business Intelligence Software
[208-81] Software For Computer Software Training
[208-88] Software, Monitoring
[209-83] Software, Mini/Mainframe Computer (Not Otherwise Classified)
[967-28] Computer Hardware and Software Manufacturing Services
[208-51] Human Resources Software
[209-52] Human Resources Software
Publications

Total: 0
Publication Date
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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.