COMPREHENSIVE HEALTHCARE SERVICES

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
NAICS Category:	621610 - Home Health Care Services
Posted Date:	Mar 6, 2026
Due Date:	Apr 10, 2026
Solicitation No:	338-26-0305
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation Number:	338-26-0305
Project Title:	COMPREHENSIVE HEALTHCARE SERVICES
Description:	New Hanover County Sheriff’s Office is soliciting proposals for Comprehensive Healthcare Services for the Detention Facility. Electronic proposals shall be emailed to Lena Butler, Purchasing Supervisor, marked in the subject line “HEALTHCARE SERVICES– RFP # 26-0305” will be accepted until 5:00 P.M. EST, Friday, April 10, 2026. Interested Proposers must attend a Mandatory Pre-Proposal Conference at 10:00 AM EST on Thursday, March 19, 2026, at the New Hanover County Detention Facility located at 3950 Juvenile Center Road, Castle Hayne, NC, 28429. Attendees will be offered an opportunity to view the Detention Medical Facility directly after the conclusion of the meeting. Instructions for submitting bids and completing requirements and information may be obtained by visiting the County’s website at https://www.nhcgov.com/bids.aspx. New Hanover County reserves the right to accept or reject any or all proposals and to make the award which will be in the best interest of the County. Released: Friday, March 6, 2026
Opening Date:	4/10/2026 5:00 PM
Posted Date:	3/7/2026
Status:	Open
Department:	COUNTY OF NEW HANOVER


Solicitation Number * 338-26-0305	Department COUNTY OF NEW HANOVER	Status Reason Open
Opening Date 2026-04-10T17:00:00.0000000	Posted Date * 2026-03-06T21:55:32.0000000Z	Primary Commodity Code Healthcare centers
Mandatory Conference/Site Visit 2026-03-19T04:00:00.0000000Z	Special Instructions 10:00 AM New Hanover County Detention Facility 3950 Juvenile Ctr Rd Castle Hayne, NC 28429	Solicitation Type * Select RFP IFB RFI
Owner Lena Butler
Description New Hanover County Sheriff’s Office is soliciting proposals for Comprehensive Healthcare Services for the Detention Facility. Electronic proposals shall be emailed to Lena Butler, Purchasing Supervisor, marked in the subject line “HEALTHCARE SERVICES– RFP # 26-0305” will be accepted until 5:00 P.M. EST, Friday, April 10, 2026. Interested Proposers must attend a Mandatory Pre-Proposal Conference at 10:00 AM EST on Thursday, March 19, 2026, at the New Hanover County Detention Facility located at 3950 Juvenile Center Road, Castle Hayne, NC, 28429. Attendees will be offered an opportunity to view the Detention Medical Facility directly after the conclusion of the meeting. Instructions for submitting bids and completing requirements and information may be obtained by visiting the County’s website at https://www.nhcgov.com/bids.aspx. New Hanover County reserves the right to accept or reject any or all proposals and to make the award which will be in the best interest of the County. Released: Friday, March 6, 2026

Attachment Preview

NEW HANOVER COUNTY DETENTION FACILITY

COMPREHENSIVE HEALTHCARE SERVICES

RFP # 26-0305

_____________________________________________________________________

COUNTY COMMISSIONERS

LEANN PIERCE, CHAIR

DANE SCALISE, VICE-CHAIR

BILL RIVENBARK

STEPHANIE WALKER

ROB ZAPPLE

CHRIS COUDRIET, COUNTY MANAGER

TABLE OF CONTENTS

Section 1

Section 2

Section 3:

Advertisement-Request for Proposal

Instructions and General Conditions

2.1 Schedule

2.2 Proposer Instructions

Specifications

Overview

A. Purpose

B. Term of Contract

C. Price Adjustment

D. Background

E. Definitions

F. New Hanover County Equipment and Personnel

G. Statement of Needs and Requirements

Section 4

Section 5

Section 6

Section 7

Section 8

II Program Requirements and Specifications

A. Administrative Requirements

B. Personnel Requirements

C. Pharmaceutical Requirements

D. Care and Treatment Requirements

E. Outside Specialty Services, Procedures, Emergency

Care and Hospitalization

F. Laboratory and Radiology Services

G. Materials, Supplies, and Equipment

H. Medical Records Requirements

I. Utilization Management Requirements

J. Quality Assurance Requirements

K. Financial Requirements

L. Inspection and Acceptance

M. Invoice Payment

N. Drug Free Workplace

O. Behavior of Contractor’s Personnel

P. Cancellation of Contract

Q. Qualifications of Proposer

Qualifications and Submission Requirements

Evaluation and Award Criteria

Bid Proposal Form

Forms

Draft Contract

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 2 of 40

Section 1

NEW HANOVER COUNTY DETENTION FACILITY

COMPREHENSIVE HEALTHCARE SERVICES

RFP # 26-0305

New Hanover County Sheriff’s Office is soliciting proposals for Comprehensive

Healthcare Services for the Detention Facility.

Electronic proposals shall be emailed to Lena Butler, Purchasing Supervisor,

marked in the subject line “HEALTHCARE SERVICES– RFP # 26-0305” will be

accepted until 5:00 P.M. EST, Friday, April 10, 2026.

Interested Proposers must attend a Mandatory Pre-Proposal Conference at

10:00 AM EST on Thursday, March 19, 2026 at the New Hanover County

Detention Facility located at 3950 Juvenile Center Road, Castle Hayne, NC,

28429. Attendees will be offered an opportunity to view the Detention Medical

Facility directly after the conclusion of the meeting.

Instructions for submitting bids and completing requirements and information may

be obtained by visiting the County’s website at https://www.nhcgov.com/bids.aspx.

New Hanover County reserves the right to accept or reject any or all proposals and

to make the award which will be in the best interest of the County.

Released: Friday, March 6, 2026

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 3 of 40

Section 2 Instructions and General Conditions

2.1 Schedule

Release

Deadline for Questions Prior to Pre-

proposal Meeting

Pre-proposal Meeting

Deadline for Additional Questions

Response for Questions

Friday, March 6, 2026

Thursday, March 12, 2026 by 5:00 PM

Thursday, March 19, 2026 at 10:00 AM

Thursday, March 26, 2026 at 5:00 PM

Thursday, April 2, 2026

Deadline for Receipt of Proposals

Friday, April 10, 2026 at 5:00 PM EST

Email lbutler@nhcgov.com

Proposed Date of Award

TBD

2.2 Proposer Instructions

2.2.1 In order for a proposal to be considered, it must be based on terms,

conditions, and specifications contained herein and must be a

complete response to this RFP.

The proposal must be submitted electronically to Lena Butler,

Purchasing Supervisor lbutler@nhcgov.com. Please be sure to

include “RFP 26-0305 Comprehensive Healthcare Services” in the

subject line.

2.2.2 No telephone or facsimile proposals will be considered. Proposals

received after the time and date for closing will not be considered.

2.2.3

A Mandatory Pre-Proposal Meeting will be held at 10:00 A.M.,

EST, on Thursday, March 19, 2026, at the New Hanover County

Detention Facility located at 3950 Juvenile Center Road, Castle

Hayne, NC, 28429.

The purpose of this Meeting is to allow all potential Proposers an

opportunity to ask questions and obtain clarifications relative to this

solicitation.

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 4 of 40

Proposers are to submit their initial questions to

lbutler@nhcgov.com by 5:00 PM March 12, 2026. These questions

will be discussed at the pre-proposal meeting.

Any changes resulting from this meeting will be issued in a written

addendum to the solicitation and posted on the County’s website at

https://www.nhcgov.com/bids.aspx

Attendees will also be offered an opportunity to view the Detention

Medical Facility directly after the conclusion of the meeting.

Following the pre-proposal meeting, any additional questions should

be sent to lbutler@nhcgov.com.

Questions and responses affecting the scope of the services will be

provided to all Proposers by issuance of an Addendum. This second

round of questions shall be received no later than 5:00 P.M., EST,

Thursday, March 26, 2026.

2.2.4 The deadline for receipt of all proposals is Friday, April 10, 2026, at

5:00 PM, EST. Any Proposals received after the scheduled closing

time will not be accepted.

2.2.5 New Hanover County reserves the right to allow or disallow minor

deviations or technicalities should the County deem it to be in the

best interest of the County. New Hanover County shall be the sole

judge of what is to be considered a minor deviation or technicality.

2.2.6 Should a Proposer find discrepancies in, or omissions from the

documents, or should he/she be in doubt as to their meaning, he/she

should at once notify the County, and a written addendum shall be

issued if necessary. The County will not be responsible for any oral

instructions. Acknowledgment of any addendum received shall be

noted on the proposal in the attachment provided. In closing of a

contract, any addendum issued shall become a part thereof. The

original RFP document must also be signed.

2.2.7 The County reserves the right to conduct discussions with Proposers,

and to accept revisions of proposals, and to negotiate price changes.

During this period of discussion, the County will not disclose any

______________________________________________________________________________

RFP # 26-0305

Comprehensive Healthcare Services

Page 5 of 40

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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COMPREHENSIVE HEALTHCARE SERVICES

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