Community Center Cafe Operator

Agency: City of Elk Grove
State: California
Type of Government: State & Local
Posted Date: Apr 18, 2024
Due Date: May 1, 2024
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Type Name Due Date Notice Details Posted
RFP Community Center Cafe Operator 05/01/2024 by 4:00 PM

Updated Q&A Document

View 03/12/2024

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City of Elk Grove RFP for
Community Center Café Operator
Questions and Answers
Questions and Answers
Request for Proposals
For Community Center Café
Operator
Date: April 5, 2024
Question 1 Is the Operator to manage the current Café that is in the space or
is it to manage and operate their own business?
Answer:
The RFP is seeking a tenant to operate their own café business in the
space at District56.
Café Operator Site Walk Q&A
April 11, 2024
Question 2 What would the start date and transition look like between the existing and
new operator?
Answer:
The current Café contract expires in July or August of 2024. We would work
with the new operator on a transition timeline as part of the contract
negotiations.
Question 3 The application says it needs to be ADA compliant. What does that entail?
Answer:
The proposal needs to adhere to the font and font size listed in the
guidelines for the proposal to ensure it is consistent.
Question 4 What is the City looking for in an operator?
Answer:
Per our Purchasing guidelines, we need to seek new vendors for services
from time to time to see what the market is like. Sometimes that means
better pricing and products for the City and the taxpayers. Overall we want
Page 1
City of Elk Grove RFP for
Community Center Café Operator
Questions and Answers
an operator that provides a customer service oriented amenity for the
District56 campus.
Question 5 How many events does the Center host each year?
Answer: We mostly host private events and primary on weekends but have steady
stream of weekday uses as well. A good estimate is probably 200-250
events per year with many bringing in their own catering.
Question 6 How does the process for catering work?
Answer:
We let any reservation know that they are allowed to bring in their own
catering. One option is to use the Café which is convenient as it is on-site,
but not required. Any contract between a reservation and the Café for
catering is negotiated by them, we are not involved in those negotiations.
Question 7 Do you provide custodial?
Answer:
The City provides custodial services for shared areas like the lobby,
restrooms, and our rooms that are reservable. The Café operator is
responsible for the café area including the back of the house and seating.
Question 8 Can you verify what equipment is provided?
Answer: The kitchen equipment list is provided in the RFP.
Question 9 Can the café operator use the commercial kitchen?
Answer: This can be negotiated for use for a rental price and based on reservations.
Date: April 18, 2024
Question 10 Are all of the appliances listed on the RFP in good working order?
Answer:
All items listed on the equipment list will be in good working order prior to
operator opening.
Question 11 What is the hourly rate for commercial kitchen rental?
Answer:
The commercial kitchen is an hourly rental rate of $50. Use and cost may be
negotiated during contract award.
Page 2
City of Elk Grove RFP for
Community Center Café Operator
Questions and Answers
Question 12 Is there a different fee for the use of the oven in the Veterans Hall than the
commercial kitchen? How open is the schedule?
Answer:
The fee for use of the Veterans Hall kitchen space can be negotiated. Room
availability varies weekly and the schedule can be shared with tenants upon
request.
Question 13 I am a sole proprietor, in the RFP it states the following “Unless Operator is
a sole proprietorship, Operator must be registered and in good standing with
the California Secretary of State within 14 days following notification of the
City’s intent to award a contract to the Operator and prior to execution of a
final contract. Failure to timely register with the Secretary of State may result
in the City awarding the contract to another Operator.” Is there anything else
you need as far as licensing?
Answer:
See sections 7, 7.1, and 7.2 of the RFP addressing permits, licensing, and
compliance with laws. The operator is responsible for ensuring all applicable
licenses and permits are obtained.
Question 14 As far as answering the questions on the RFP, do I answer them as my name as
operator? I have a new business name with all experience under a previous
business name, how do I clarify this on the RFP?
Answer:
You are welcome to use your new business name in applying for the RFP and cite
your experience in your previous businesses to demonstrate that you’re qualified.
Regardless of which name you use, please ensure that it is registered with the
State and all permits are in good standing as previous stated in answer to Question
13.
Page 3

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