Commissary Services Request for Proposals

Agency:	City of St. Louis
State:	Missouri
Type of Government:	State & Local
NAICS Category:	561720 - Janitorial Services
Posted Date:	Aug 31, 2026
Due Date:	Sep 30, 2026
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Description

Sponsor: Corrections Division

Procurement Type: Request for ProposalsÂ and or Qualifications

Starting Date: 08-31-2026

Closing Date: 09-30-2026

Closing Time: 05:00 PM

Summary

The City of St. Louis, Division of Corrections (STLDOC) is requesting proposals from experienced vendors to provide inmate commissary services and a trust fund accounting system for inmates/detainees held at The St. Louis City Justice Center.

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Commissary Services RFP

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CITY OF ST. LOUIS

DIVISION OF CORRECTIONS

REQUEST FOR PROPOSALS

FOR:

COMMISSARY SERVICES

ISSUED:

MAIL OR DELIVER

PROPOSALS TO:

August 31, 2026

City of St. Louis Justice Center

Earline L. Bell

Contract Compliance Officer

200 S. Tucker Blvd.

St. Louis, MO 63102

TELEPHONE:

(314) 621-5848 ext. 1069

PROPOSALS DUE: September 30, 2026 5:00 P.M. CDT

One (1) original and six (6) paper copies of the proposal and a USB flash drive containing

an electronic version of the proposal must be received by the above deadline in a sealed

envelope with the envelope clearly marked "DOC COMMISSARY RFP-2026" on the

outside or it will not be considered. All proposals must include complete and thorough

responses to the RFP. All questions must be submitted in writing to the Contract

Compliance Officer at the above address no later than September 30, 2026.

There will be a walk-through of the facility for the potential vendors on September 21,

2026. Attendance is encouraged.

The Selection Committee will be composed of the Commissioner of Corrections, one member

selected by the Commissioner, one member selected by the Mayor, one member selected by the

Comptroller and one member selected by the President of the Board of Aldermen.

The designated contact person regarding any aspect of this Request for Proposals is Earline Bell,

Contract Compliance Officer, Division of Corrections, Belle@stlouis-mo.gov. No contact with

any other committee member is permitted. All contacts and questions must be submitted in

writing to this designated contact person, who will respond in writing to each contact and/or

question. The Division shall maintain a list of all entities requesting copies of the Request for

proposals and shall ensure that copies of all questions and responses thereto shall be made

available to each entity on such list.

RFP RESPONSE TIMELINE

RFP Issue Date

August 31, 2026

Site Visit (Attendance Encouraged)

September 21, 2026

Questions Due

September 23, 2026

Responses to Questions Posted

September 25, 2026

Proposals Due

September 30, 2026

Anticipated Contract Signed

December 1, 2026

Anticipated Contract Start Date

January 1, 2027

Section 1. Purpose and Intent:

The City of St. Louis, Division of Corrections (STLDOC) is requesting proposals from experienced

vendors to provide inmate commissary services and a trust fund accounting system for inmates/detainees

held at The St. Louis City Justice Center, 200 St. Tucker, St. Louis, MO 63102. The facility has an

average daily population of approximately 800 inmates.

It is the intent of the STLDOC to partner with the Vendor providing the best value and most secure

efficient process for providing commissary and associated services.

The purpose of this RFP is to promote and ensure the fairest, most efficient means to obtain the benefits of

the most qualified, responsive, and responsible proposal. Hereinafter, organizations interested in submitting

a proposal in response to this RFP shall be referred to as “Respondents.”

Issuing an RFP does not obligate the City of St. Louis to award a contract to any provider, nor is the City

of St. Louis or any of its employees or agents liable for any loss, costs, damage, or liability of whatever

nature incurred by the organizations in the preparation of proposals. Nothing in this RFP nor in any proposal

in response to this RFP is intended to be, nor should anything be construed, as an offer of engagement, nor

shall the selection of a Respondent be construed as an offer of engagement unless and until a contract is

fully negotiated and fully executed by all parties. The City retains the right to award parts of the contract to

several respondents, not to select any respondents, and/or to re-solicit proposals.

The City reserves the right to reject any and all proposals submitted and to waive any and/or all non-material

irregularities pertaining to the submission of the proposal. Additionally, any and all RFP project elements,

requirements, and schedules are subject to change and modification. The City also reserves the right to

modify, suspend, or terminate at its sole discretion any and all aspect(s) of the RFP process to obtain further

information from any and all respondents, and to waive any defects as to form or content of the RFP or any

responses by any organization/company.

Any such modification, clarification, or revision will be by addendum. All RFP addenda will be issued on

the City website. To access addenda, Respondents must locate “RFP for Temporary Security Services” at

the following address: https://www.stlouis-mo.gov/government/procurement.cfm. It is the sole

responsibility of Respondents to be knowledgeable of all addenda related to this RFP. This RFP may be

canceled at any time and any and all proposals may be rejected, in whole or in part, when St. Louis Division

of Corrections determines it is in the best interest of the City and /or the Department. All submitted

materials will become the property of the City and will not be returned. At the discretion of the City, any

submitted documents may become open public records at any time during the selection process. Any such

documents shall become open public records at the conclusion of the selection process. Proposals and

communications exchanged in response to this RFP should be assumed to be subject to public disclosure.

By submitting a response to this RFP, each Respondent acknowledges having read this RFP in its entirety

and agrees to all terms and conditions set out in this RFP.

Respondents may submit amended proposals before the deadline for receipt. Such amended proposals must

be complete replacements for a previous submission and must be clearly identified as such in the transmittal

letter. City of St. Louis Division of Corrections will not merge, collate, or assemble the Respondent’s

materials. Respondents are permitted to withdraw their submissions at any time prior to the deadline for

receipt. Respondents must submit a written withdrawal request signed by the Respondent’s duly Authorized

Representative(s) addressed to the City of St. Louis Division of Corrections.

Section 2: Contact Person & Questions

If any prospective Respondent is in doubt as to the meaning of any part of the Request For

Proposal, the Respondent may, by email, submit to the Division of Corrections Contracts Compliance

Officer a written request for an interpretation no later than September 30, 2026 by 5:00 p.m. The response(s)

will be addressed via email.

Questions should be directed to: Earline Bell, Contracts Compliance Officer belle@stlouis-mo.gov

314-621-5868 ext. 2000.

No contact with other City employees regarding this RFP is permitted. Unauthorized contact regarding this

RFP may result in disqualification or rejection of a proposal.

Questions must be submitted no later than September 23, 2026. The Division of Corrections will maintain

a list of all requesting copies of the RFP and will ensure that copies of all questions and responses shall be

made available in writing to each organization/company on such list, when requested. Answers will also be

publicly posted at https://www.stlouis-mo.gov/government/procurement.cfm.

Questions should be asked in consecutive order, from beginning to end, following the organization of this

RFP. Each question should begin by referencing the RFP page number and section number to which it

relates. Short procedural inquiries may be accepted by telephone; however, oral explanations or instructions

given over the telephone shall not be binding upon the City of St. Louis Division of Corrections.

Respondents should not otherwise contact the Department directly, in person, by telephone, facsimile, or

by email, concerning this RFP.

Contact with the City of St. Louis Division of Corrections after the submission of proposals is limited to

status inquiries only and such inquiries are only to be directed to the above-named individual. Any further

contact or information about the RFP to the St. Louis Division of Corrections or any of its employees or

any Selection Committee Members will be considered an impermissible supplementation of the

Respondent’s proposal.

Section 3. Submission & Deadline

In order for the St. Louis Division of Corrections to consider proposals, Respondent’s submission must be

received by:

Date:

September 30, 2026

Time:

5:00 P.M. CT

Proposals received after this deadline will not be accepted.

Section 4. Scope of Work:

The following describes the intended process of how the commissary will be ordered and

delivered, inmate accounting system specifications, hardware specifications, warranty and

maintenance, staffing requirements, invoicing and implementation requirements. All contractors

are required to attend mandatory 16 hours of training.

The Contractor will be required to provide an inmate commissary ordering and delivery solution

that meets the requirements set forth here as well as any value-added aspects that the Vendor

may propose.

Contractor is required to interface with providers of inmate phones, inmate tablets and trust

accounting software at no additional expense to the City.

Below are anticipated features of the program. Said inclusion is not meant to indicate any

limitations of the program, but is intended to provide a description of some of the more salient

components.

4.1 Commissary Services Requirements

1) Contractor shall maintain on its own premises, off-site from the City

Justice Center (CJC), a large selection of items to be made available

through the commissary program. The City shall approve all items to be

made available at CJC. Purchase and payment for inventory and stock

shall be the sole responsibility of the Contractor. At minimum, inmates

will be able to purchase goods from the commissary at least twice per

week. All sales will be made via order forms or an automated order user

interface (i.e. provided by the vendor. Said forms or automated order

interface shall show items available and their current prices. Contractor

will package and seal orders and deliver fulfilled orders within two

business days after the order is transmitted.

2) Contractor shall assume full responsibility for the actions of its

personnel who may be present at CJC. All contractor employees

accessing the facility will be approved by the City and are subject to

mandatory background check and fingerprinting. All workers are subject

to a search while in Division facilities and all equipment used to provide

services may also be searched at any time pursuant to Missouri Revised

Statutes Chapter 221 Section 221.111

3) Missouri Revised Statutes Chapter 221 Section 221.111 states:

a) A person commits the offense of bringing contraband into a penal

institution without authority (1) Brings an item of contraband into a

penal institution or (2) Causes another to bring an item of contraband

into a penal institution, or (3) Places an item of contraband in such

proximity to a penal institution as to give an inmate access to the

contraband.

b) “Item of Contraband” means any of the following:

c) Alcoholic Liquor

d) Cannabis

e) Controlled Substance

f) Hypodermic syringe or hypodermic needles, or any instrument

adapted for use of controlled substances or cannabis by subcutaneous

injection.

g) Weapon means any knife, explosive, or firearms, whether loaded or

unloaded, or ammunition for any such firearm.

5) Bringing any item of contraband into a penal institution is a felony, which

is punishable by law.

6) No social media posts about our operations will be allowed by any

Contractor or their employees.

7) Contractors must provide an online care package program for family and

friends to purchase City approved gift packages and clothing items for

inmates incarcerated within Division of Corrections facilities. All items

available for purchase must be approved by the Commissioner of

Corrections.

8) Contractors must make all commissary items available for purchase in bulk

by the Division.

9) Contractors will provide booking kiosks for funds collected at intake.

10) Contractors will provide software/hardware needed to produce inmate

wristbands with pictures used for identification.

11) The contractor must be able to set up all systems and be operational within

sixty (60) days of the bid award and contract signing.

4.2 Hardware/Software Requirements

This page summarizes the opportunity, including an overview and a preview of the attached documents.

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Commissary Services Request for Proposals

Description

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