CLT CUSTOMER CENTRIC CULTURE PROGRAM

Agency: City of Charlotte
State: North Carolina
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 541613 - Marketing Consulting Services
Posted Date: Dec 5, 2024
Due Date: Jan 8, 2025
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
CLT CUSTOMER CENTRIC CULTURE PROGRAM

Closing date January 08, 2025, 01:00 PM

  • Reference number RFP AVIA 25-17
  • Status Open
  • Summary Bid Due Date & Time: January 8, 2025 at 1:00 pm est.

    Bid Type: Request for Quotation

    Department: Aviation
Description

Create an airport-wide Program focused on the customer experience. Seeking proposals that define and implement a new customer centric culture at CLT. This will include employee recognition, an essential component of a positive Customer Experience.

Pre-Bid Details

Date: 12/16/2024 at 9:00am est.

Location: Microsoft Teams

Instructions: Non-mandatory

Bid Opening Instructions

Date: 1/8/2025 at 1pm est.

Attachments

RFP-AVIA-25-17-Customer-Centric-Culture-Program.pdf (PDF, 637KB)

All bidding activities take place through the eBuilder bidding portal (located under section "Related Information" on the right-hand side).

Contact details
Details

Type: Request for Proposal

Category: General Services

Department: Aviation

Commodity Code(s):96248, 96260

Related Information
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