Cloud Based Voice Over Internet Protocol (VoIP)

Agency:	City of Roswell
State:	Georgia
Type of Government:	State & Local
NAICS Category:	517911 - Telecommunications Resellers 517919 - All Other Telecommunications 541512 - Computer Systems Design Services 541519 - Other Computer Related Services
Posted Date:	May 1, 2025
Due Date:	May 30, 2025
Solicitation No:	ITB 25-150-T
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Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Project: Cloud Based Voice Over Internet Protocol (VoIP)

Ref. #: ITB 25-150-T

Type: ITB

Status:

Open

Open Date: May 1st 2025, 10:00 AM EDT

Questions Due Date: May 16th 2025, 4:00 PM EDT

Close Date: May 30th 2025, 2:00 PM EDT

Project Description: City of Roswell seeks a Cloud-Based VoIP (Voice over Internet Protocol) system to replace our current VoIP system. The new system shall include unified messaging and will need to integrate with Microsoft 365 and Five9. We currently have Yealink telephones but are looking to move toward a softphone / mobile solution for approximately 825 phones lines. An employee should be able to log in anywhere on or off the company network (cell phone or computer) and make and receive calls seamlessly. Also, we would like the option of having desk phones where needed.

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