Cloud Based Contact Center Solution

Agency: Government of Canada
State: Federal
Type of Government: State & Local
NAICS Category:
  • 511210 - Software Publishers
  • 518210 - Data Processing, Hosting, and Related Services
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541513 - Computer Facilities Management Services
  • 541519 - Other Computer Related Services
Posted Date: Mar 14, 2023
Due Date: Apr 4, 2023
Solicitation No: T2023-D
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description

HHB would like to establish a contract with the successful proponent to supply GeneSys CX system along with providing design and deployment services. This project also includes, but is not limited to, warranties for software, and for creating a comprehensive support contract, while also ensuring the deployed services are configured according to industry standard.

Cost of acquiring documents: Not Applicable

Terms of payment for acquiring documents: Not Applicable

Tender notices on CanadaBuys published for Nova Scotia Public Sector Entities may not reflect amendments. For tender documents and up-to-date addenda, refer to the Nova Scotia Procurement Portal: https://procurement-portal.novascotia.ca/tenders/T2023-D

For additional detail on contract duration, refer to the tender documents.

Note that in some cases, third-party hosting platform registration and/or fees may be required to review related documents, or to submit tender responses.
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Contract duration

The estimated contract period will be 36 month(s).

Trade agreements
  • No trade agreements are applicable to this solicitation process
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