Classification and Compensation Study Services

REQUEST FOR PROPOSAL
Classification and Compensation Study Services
Solicitation # 2026-SWB-01
Proposal Due Date: May 29, 2026
Proposal Due Time: 11:00 AM CST

Sewerage and Water Board of New Orleans
Request for Proposal
Classification and Compensation Study Services
2026-SWB-01
The Sewerage and Water Board of New Orleans (SWBNO) seeks to engage a qualified consulting firm to
conduct a comprehensive review of its classification, compensation, and benefits structures.
RFP will be available May 6, 2026, for download at the following websites:
SWBNO: https://www2.swbno.org/business_bidspecifications.asp
LAPAC: https://wwwcfprd.doa.louisiana.gov/OSP/LaPAC/dspBid.cfm?search=department&term=181
A non-mandatory pre-proposal conference for this RFP will be held on May 14, 2026, at 11:30 A.M. (CDT)
at the SWBNO Administration Building, 625 St. Joseph St. - Executive Boardroom, New Orleans, LA 70165
or if you are unable to attend this in-person meeting, you can also join via teleconference call:
Microsoft Teams meeting
Join: https://teams.microsoft.com/meet/280090261991766?p=tzJX7F4179o7rEZNl3
Meeting ID: 280 090 261 991 766
Passcode: zP6HQ76j
Dial in by phone
+1 504-224-8698,,809961015# United States, New Orleans
Phone conference ID: 809 961 015#
At this meeting, staff will discuss the scope of work, proposal requirements and respond to questions from the
attendees.
Inquiries and/or Requests for Clarification are due to Prentice Mackyeon, on May 18, 2026, no later than
5:00 pm CST via in writing or email to pmackyeon@swbno.org. All responses will be posted on or before
May 21, 2026.
Proposals will be received by the Sewerage and Water Board of New Orleans Procurement Department May 29,
2026, at 11:00 am local time. For submission instructions, see proposal documents.
LATE PROPOSALS WILL NOT BE ACCEPTED.
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Table of Contents
PART I. ADMINISTRATIVE INFORMATION ............................................................................................. 5
1.1 Request for Proposals .............................................................................................................................. 5
1.2 Proposal Preparation ................................................................................................................................ 5
1.3 Point of Contact/ Inquiries/ Requests for Information: ........................................................................... 5
1.4 Questions and Answers ........................................................................................................................... 5
1.5 Submission of Proposals ......................................................................................................................... 5
1.6 Changes, Addendum, or Withdrawal of Proposals ................................................................................. 6
1.7 Prohibition of Communication ................................................................................................................ 6
1.8 Ownership ............................................................................................................................................... 7
1.9 Effect ....................................................................................................................................................... 7
1.10 Errors or Omissions ................................................................................................................................. 7
1.11 Cost of Preparation .................................................................................................................................. 7
1.12 RFP Schedule Summary .......................................................................................................................... 7
1.13 Bid Protest Procedures ............................................................................................................................ 8
1.14 Public Records Request ........................................................................................................................... 8
PART II. GENERAL INFORMATION ........................................................................................................... 9
2.1 Overview of the SWBNO .......................................................................................................................... 9
2.2 Scope of Work ........................................................................................................................................... 9
2.2A Classification and Compensation Analysis ....................................................................................... 9
2.2B Classification Structure Review ........................................................................................................ 9
2.2C Career Progression Framework ....................................................................................................... 10
2.2D Civil Service Proposal Analysis ...................................................................................................... 10
2.2E Benefits and Total Compensation Analysis .................................................................................... 10
2.2F Deliverables ..................................................................................................................................... 10
2.3 Contract Terms and Compensation ......................................................................................................... 11
2.4 Payment ................................................................................................................................................... 11
2.5 Information .............................................................................................................................................. 11
2.6 Non-Collusion Statement ........................................................................................................................ 11
2.7 Non-Solicitation Statement ..................................................................................................................... 11
2.8 Convicted Felon Statement ..................................................................................................................... 11
2.9 Insurance Requirements .......................................................................................................................... 11
2.10 Right to Audit .......................................................................................................................................... 13
2.11 Confidential Information ......................................................................................................................... 13
2.12 Confidentiality Statement ........................................................................................................................ 14
2.13 Subcontractor ........................................................................................................................................... 14
2.14 Living Wage ............................................................................................................................................ 14
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PART III. PROPOSAL EVALUATION AND SELECTION ...................................................................... 15
3.1 Selection Committee ............................................................................................................................... 15
3.2 Technical Evaluation ............................................................................................................................... 15
3.3 Price Evaluation ...................................................................................................................................... 16
3.4 Shortlist ................................................................................................................................................... 16
3.5 Best and Final Offer (BAFO) .................................................................................................................. 16
3.6 Notification .............................................................................................................................................. 16
PART IV. PROPOSAL SUBMISSION REQUIREMENTS ........................................................................ 17
4.1 TITLE PAGE .......................................................................................................................................... 17
4.2 TABLE OF CONTENTS ........................................................................................................................ 17
4.3 PROPOSER INTRODUCTION .............................................................................................................. 17
4.4 PROPOSER METHODOLOGY AND APPROACH ............................................................................. 17
4.5 PROPOSER EXPERIENCE ................................................................................................................... 17
4.6 PROPOSER STAFFING AND QUALIFICATIONS ............................................................................ 18
4.8 PROPOSER REFERENCES ................................................................................................................... 18
4.9 PROPOSER DBE PARTICIPATION ..................................................................................................... 18
4.10 PROPOSER COST PROPOSAL ......................................................................................................... 19
REQUIRED ATTACHMENTS ...................................................................................................................... 20
ATTACHMENT ................................................................................................................................................ 21
COVER SHEET .............................................................................................................................................. 21
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PART I. ADMINISTRATIVE INFORMATION
1.1 Request for Proposals
The Sewerage and Water Board of New Orleans (SWBNO) seeks to engage a qualified consulting firm to
conduct a comprehensive review of its classification, compensation, and benefits structures. The objective of
this engagement is to ensure that SWBNO's workforce framework reflects best practices, supports transparent
career planning and performance management, provides flexibility in organizational structuring, and enables
SWBNO to attract and retain qualified employees.
1.2 Proposal Preparation
Proposals submitted for consideration should follow the format and order of presentation provided in Part IV -
Proposal Submission Requirements.
1.3 Point of Contact/ Inquiries/ Requests for Information:
All correspondence and other communications regarding this RFP shall be directed to Prentice Mackyeon,
Purchasing Agent, Sewerage and Water Board of New Orleans, 625 St. Joseph Street, Room 133, New
Orleans, Louisiana 70165, 504-585-2368, pmackyeon@swbno.org.
Inquiries and/or Requests for Information are due to the Board's Procurement Department via email to
pmackyeon@swbno.org no later than timeline stated in the Anticipated Proposal Timetable. Any request
received after that time may not be reviewed for inclusion in this RFP. The request shall contain the requester's
name, address, and telephone number.
The Procurement Department will issue a response to any inquiry if it deems it necessary, by written addendum
to the RFP, posted on Board's website, and issued prior to the RFP's Delivery Deadline. The Respondents shall
not rely on any representation, statement or explanation other than those made in this RFP or in any addenda
issued. Where there appears to be a conflict between this RFP and any addendum issued, the last addendum issued
will prevail.
1.4 Questions and Answers
Inquiries and/or Requests for Clarification are due to Prentice Mackyeon, on May 18, 2026, via in writing or
email to pmackyeon@swbno.org. All responses will be posted on or before May 21, 2026. Do not contact
other SWBNO program personnel with questions regarding this RFP.
The Procurement Department will issue a response to any inquiry if it deems it necessary, by written addendum
to the RFP, posted on SWBNO's website, and issued prior to the RFP's Delivery Deadline. The Proposers shall
not rely on any representation, statement or explanation other than those made in this RFP or in any addenda
issued. Where there appears to be a conflict between this RFP and any addendum issued, the last addendum issued
will prevail.
1.5 Submission of Proposals
Proposers who are interested in providing services requested under this RFP can submit a proposal via email.
Submitting a response:
Electronic Submission:

(1) Digitally signed technical proposal and (1) digitally signed cost proposal in searchable PDF format
to bids@swbno.org
Subject Line: 2026-SWB-01 Classification and Compensation Study
- [Proposer Name]". If the file size of the email submission exceeds server requirements, the email submission
may be broken into smaller emails with "Part 1 of #" included at the end of each original Subject Line (e.g.
RFP# marked "2026-SWB-01 Classification and Compensation Study- [Proposer Name] - Part 1 of 3)".
Email: If the Proposer intends to submit the response by email, the date and time of the email received by the
Procurement Dept. constitutes the time stamp of receipt. The date and time of the email sent by Vendor does
NOT constitute a proof of receipt. The Procurement Dept. encourages Vendors to confirm that the response
was received timely.
Board assumes no liability for assuring accurate/complete e-mail transmission and receipt. The responsibility
solely lies with each Proposer to ensure their proposal is received at the specified email address prior to the
deadline for submission. Proposals received after the deadline, corrupted files, and incomplete submissions
(e.g. Part 1 and Part 2 of 3 are received, but Part 3 is not) may not be considered.
Fax submission will not be acceptable. Proposers e-mailing their proposals should allow sufficient time to
ensure receipt of their proposal by the time specified.
Proposers must complete all required attachments and submit along with proposal submission. Failure to
complete and submit the required documents and attachments may result in your proposal being deemed non-
responsive.
Proposals should clearly demonstrate the Proposer's qualifications to perform the needed services and attend
all factors applicable in a professional relationship.
All proposals must be received by Board on or before the Delivery Deadline. Proposals delivered after the said
deadline will not be accepted.
1.6 Changes, Addendum, or Withdrawal of Proposals
Any changes or addenda to a proposal must be submitted in writing, signed by an authorized representative of
the proposer, cross-referenced clearly to the relevant proposal section, and received by SWBNO prior to the
proposal due date and time. All changes and addenda must meet all requirements for the proposal. Any proposer
choosing to withdraw its proposal must submit a written withdrawal request to SWBNO prior to the proposal due
date and time.
The Board reserves the right to reject any and all responses to the RFP (with reasonable explanation) and/or to
waive any informalities in evaluating the RFP responses if it deems this to be in the best interest of the Board, its
customers, and the general public. The Board reserves the right to qualify Proposers as it deems in its best interest.
1.7 Prohibition of Communication
From the time of advertising, and until the final award, there is a prohibition on communication by Respondents
(or anyone on their behalf) with Board's staff, Selection Committee members and elected officials. This does not
apply to oral presentations before selection committees, contract negotiations, or communications at any time
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with any Board employee or elected official regarding matters not concerning this RFP. Breaking the established
prohibition on communication may result in a disqualification of the proposal.
1.8 Ownership
All Responses, including any submitted documents, to this RFP or any resulting solicitation are the property of
the Board for all purposes. Respondents must clearly mark individual documents or information that the applicant
claims are exempt from public record disclosure and specifically justify the exemption. The Board does not
guarantee the confidentiality of submissions.
1.9 Effect
This RFP and any related discussions, evaluations, qualifications, or resulting solicitations by the Board or any
person on its behalf create no rights or obligations whatsoever except as provided in this RFP. The Board may
cancel or modify this RFP or any resulting solicitation at any time at will, with or without notice. Anything to
the contrary notwithstanding, any professional services agreement executed by the Board will be issued with the
exclusive statement of rights and obligations extending from this solicitation.
1.10 Errors or Omissions
The Board will not be liable for any error in any proposal. Respondents will not be allowed to alter proposal
documents after the deadline for proposal submission, except under the following conditions: The Board reserves
the right to make corrections or clarifications due to patent errors identified in proposals by the Board or the
Respondent. The Board, at its option, has the right to require clarification or additional information from the
Respondent.
1.11 Cost of Preparation
The Board is not liable for any costs incurred by prospective Respondents or Contractors prior to issuance of or
entering a Contract. Costs associated with developing the proposal, preparing for oral presentations, and any
other expenses incurred by the Respondent in responding to the RFP are entirely the responsibility of the
Respondent, and shall not be reimbursed in any manner by the Board.
1.12 RFP Schedule Summary
The events and dates summarized in Table 1 represent milestones in SWBNO's RFP process; however,
SWBNO reserves the right to deviate from this schedule.
Table 1. Anticipated RFP Schedule Summary
Event Date Local Time
RFP Release May 6, 2026
Non-Mandatory Pre-Proposal Meeting May 14, 2026 11:30 a.m.
Deadline for written questions May 18, 2026 5:00 p.m.
Responses to questions/clarification May 21, 2026
Proposal due date and time May 29, 2026 11:00 a.m.
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1.13 Bid Protest Procedures
Any formal protest against the recommendation of award which is to be made by an aggrieved Proposer must be
submitted in writing to the Procurement Director, Cashanna K Moses at cmoses@swbno.org according to
Sewerage and Water Board of New Orleans Policy 83(R): Procedural Rules for Bid Appeals.
1.14 Public Records Request
To request a public record for the proposal documents, please submit to the following website:
https://swbno.nextrequest.com/
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PART II. GENERAL INFORMATION
Sewerage and Water Board of New Orleans
Request for Proposal
Classification and Compensation Study Services
2.1 Overview of the SWBNO
The SWBNO operates and maintains infrastructure through Orleans Parish to provide safe drinking water to
support fire protection and the public health of all residents, improve sewerage collection services to support
public safety and sanitation, and more effectively collect and convey stormwater out of the City of New Orleans
to reduce the risk from flood events. The SWBNO remains diligent in improving public safety for the citizens
of New Orleans continuously at a reasonable cost to the community.
2.2 Scope of Work
The Sewerage and Water Board of New Orleans seeks to engage a qualified consulting firm to conduct a
comprehensive review of its classification, compensation, and benefits structures. The objective of this
engagement is to ensure that SWBNO's workforce framework reflects best practices, supports transparent
career planning and performance management, provides flexibility in organizational structuring, and enables
SWBNO to attract and retain qualified employees.
2.2A Classification and Compensation Analysis
(a) Classified Positions
The Proposer shall conduct a comprehensive compensation and classification analysis for all
classified positions currently in use by SWBNO, including both utility-specific and city-
wide classifications. The analysis shall:
i. Evaluate internal equity, external market competitiveness, and pay structure alignment.
ii. Consider SWBNO's unique utility environment, including technical complexity,
operational risk, and regulatory requirements; and
iii. Pay particular attention to city-wide classifications to assess whether compensation
appropriately reflects the "utility" nature of work performed.
(b) Unclassified Positions and Executive and Other Positions
i. A compensation analysis of SWBNO's unclassified positions, executive and otherwise,
that considers SWBNO's organizational construct, employee population, status as both a
quasi-government agency under civil service, and that of an operational water utility in
the water utility industry, conducting water production/distribution, sewerage service,
and critical emergency services level drainage for the City of New Orleans.
ii. The Proposer shall analyze compensation for unclassified positions, including executive
roles, considering organizational structure, employee population, span of control, and
market competitiveness.
2.2B Classification Structure Review
The Proposer shall validate duties, qualifications, and mission alignment for each classification.
For each classification (utility and city-wide), the Proposer shall:
i. Validate duties and minimum qualifications.
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ii. Determine whether the classification is current, accurate, and necessary to SWBNO's
mission.
iii. Identify classifications requiring updates and provide recommended revisions; and
iv. Identify gaps in the current structure and recommend new utility-specific
classifications, including proposed duties and minimum requirements.
2.2C Career Progression Framework
The Proposer shall develop career progression frameworks and visual charts organized by job
family or classification series. These frameworks shall:
i. Illustrate logical advancement paths.
ii. Support workforce planning, development, and retention; and
iii. Align with recommended classification and compensation structures.
2.2D Civil Service Proposal Analysis
The Proposer shall provide a comprehensive analysis of SWBNO's ongoing and proposed
classification series submissions to Civil Service. The Proposer's role is advisory only unless
otherwise authorized in writing. Provide a comprehensive analysis of the following ongoing
proposals to Civil Service:
i. Utility HR Series
ii. Procurement Series
iii. IT
iv. Accounting
v. Risk Management
vi. Internal Audit
vii. Legal
viii. Communications
2.2E Benefits and Total Compensation Analysis
An analysis of SWBNO employee benefits that provides data to support, in combination with
standard compensation (pay), production of total compensation information for each employee
and position.
2.2F Deliverables
The Proposer shall produce written reports, presentations, and supporting materials, including a
draft report, final report, and presentations to Executive Leadership and the Board in person.
The Proposer shall work closely with the Chief Administrative Officer and the Human
Resources Director.
Analysis Summary:
* Current Overview: Regional overview of competitors with similar business models.
* Market/Competitive Factors: Recent quantitative market data and peer-reviewed analysis of
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