Claims Search System

Project Description: SCOPE: The Niagara Frontier Transportation Authority (NFTA) is seeking access to a hosted system of claims for internal Claims Department investigation purposes. The system should include the following claim types: Auto, General Liability, Property, and Worker’s Compensation.
QUESTION DUE DATE: August 14, 2025, 11:00 AM EDT
Submit all questions pertaining to this procurement through the Bonfire portal. To Submit a question, CLICK on the “Ask a Question” button located next to the Questions Due Date.
CORRESPONDANCE: All correspondence (addendums, requests for information/clarification, BAFO requests, and award notifications) will be sent through the Bonfire portal.
TECHNICAL SUPPORT: Contact Bonfire at support@gobonfire.com for any questions regarding the Bonfire website. Refer to "Creating and Uploading a Submission" under Bonfire Vendor Support (gobonfire.com) for instructions on how to submit a Proposal through Bonfire.
Bonfire's Minimum System Requirements:
Use a supported browser (Microsoft Edge (Windows), Google Chrome (Windows & Mac), and Mozilla Firefox (Windows & Mac).
Enable Javascript
Browser cookies
Use a desktop or non-mobile device
For successful questionnaire and /or Bid/Table template uploads, please ensure you are using Microsoft Office/Excel/Word 2007 or newer.
The Questionnaire template can take a significant amount of time to prepare and can only be filled out with Microsoft Office Excel. If you attempt to fill it out with any other software (even software that exports in .xlsx format), you will receive an error when attempting to upload your file.
We strongly recommend that you give yourself sufficient time before Closing Time to begin the uploading process and to finalize your submission. Uploading large documents may take significant time, depending on the size of the file(s) and your Internet connection speed.
DESIGNATED NFTA PROCUREMENT OFFICIAL: Mark Pereira, mark.pereira@nfta.com