Citizen Relationship Management (CRM) Software

Agency: City of San Mateo
State: California
Type of Government: State & Local
NAICS Category:
  • 511210 - Software Publishers
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Apr 23, 2025
Due Date: May 19, 2025
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Bid Title: Citizen Relationship Management (CRM) Software
Category: ALL OPEN RFPs
Status: Open
Description:

The City of San Mateo is seeking proposals from qualified vendors to provide a comprehensive Citizen Relationship Management (CRM) software solution. The goal of this CRM system is to enhance the City’s ability to manage citizen inquiries, complaints, and requests for services efficiently, improving communication, responsiveness, and service delivery to the public.

Publication Date/Time:
4/12/2025 9:00 AM
Closing Date/Time:
5/19/2025 5:00 PM
Contact Person:
Jenifer Forsythe, Web Specialist
Department of Information Technology
jforsythe@cityofsanmateo.org
Related Documents:
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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