Child Support Locate Services

Agency: State Government of Pennsylvania
State: Pennsylvania
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 624410 - Child Day Care Services
Posted Date: Sep 29, 2021
Due Date: Oct 29, 2021
Solicitation No: Child Support Locate Services RFI
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
ADVERTISEMENT INFORMATION

General Information
Department for this solicitation: Procurement
Date Prepared: 09/29/21 Types: RFI
Advertisement Type:
Service Materials Service & Materials PW Construction Agency Construction Real Estate
Solicitation/Project#: Child Support Locate Services RFI Solicitation/Project Title: Child Support Locate Services
Description: The Pennsylvania Department of Human Services (“Department”), Bureau of Procurement & Contract Management issues this Request for Information (“RFI”) to gather input and information about vendors’ services for obtaining information concerning a person’s physical whereabouts, employer(s), and other sources of income and assets that would assist child support workers in taking appropriate actions in child support cases.

Specifically, this RFI seeks information to assist the Department in determining the feasibility and cost effectiveness of procuring a single locate vendor to be used by all 65 Domestic Relations Sections (“DRSs”) in Pennsylvania. Through this RFI, the Department hopes to become aware of and knowledgeable about the services provided by locate vendors and the costs thereof. A vendor may respond to all or any of the specific questions or topics contained in this RFI.

The Department encourages vendors and other interested parties to provide feedback in response to this RFI or any part thereof. A vendor may respond to all or any of the specific questions or topics included in this RFI.
Department Information
Department/Agency: Human Services Delivery Location:
County: Statewide Duration: until October 29, 2021
Contact Information
First Name: Holly Last Name: Zeiders
Phone Number:
(XXX-XXX-XXXX)
717-857-3183 Email: RA-PWRFICOMMENTS@PA.GOV
Solicitation Information
Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.

Solicitation Start Date: 09/29/21
Solicitation Due Date: 10/29/21 Solicitation Due Time: 12:00 PM
Solicitation Opening Date: 10/29/21 Solicitation Opening Time: 12:01 PM
Opening Location: This Is Not A Public Opening
No. of Addendums: 0
Amended Date: 09/29/21
Related Solicitation Files

Original Files
RFI for Child Support Locate Services.pdf




Go to Solicitation Tabulations No Tabulations exist for Child Support Locate Services RFI.
Go to Awards No Awards exist for Child Support Locate Services RFI.
Go to Contracts No Contracts exist for Child Support Locate Services RFI.

Attachment Preview

Department of Human Services
Child Support Locate Services
Request for Information (RFI)
Date: September 29, 2021
Child Support Locate Services
Request for Information
September 29, 2021
Table of Contents
PART 1. GENERAL INFORMATION................................................................................................3
1.1 Purpose of this Request for Information .......................................................................... 3
1.2 Request for Information Timeline ..................................................................................... 3
1.3 Disclaimers ......................................................................................................................... 3
PART 2. BACKGROUND ..............................................................................................................4
2.1 Background Information.................................................................................................... 4
PART 3. REQUEST FOR INFORMATION SUBMISSION FORMAT ........................................................5
3.1 Response Submission ....................................................................................................... 5
3.2 Cover Letter ........................................................................................................................ 5
3.3 Conceptual Solutions and Strategies Response ............................................................. 5
3.3.1 Locate Services for Hard-to-Find Parents ....................................................................5
2
Child Support Locate Services
Request for Information
September 29, 2021
PART 1. General Information
1.1 Purpose of this Request for Information
The Pennsylvania Department of Human Services (“Department”), Bureau of Procurement &
Contract Management issues this Request for Information (“RFI”) to gather input and information
about vendors’ services for obtaining information concerning a person’s physical whereabouts,
employer(s), and other sources of income and assets that would assist child support workers in
taking appropriate actions in child support cases.
Specifically, this RFI seeks information to assist the Department in determining the feasibility and
cost effectiveness of procuring a single locate vendor to be used by all 65 Domestic Relations
Sections (“DRSs”) in Pennsylvania. Through this RFI, the Department hopes to become aware
of and knowledgeable about the services provided by locate vendors and the costs thereof. A
vendor may respond to all or any of the specific questions or topics contained in this RFI.
The Department encourages vendors and other interested parties to provide feedback in
response to this RFI or any part thereof. A vendor may respond to all or any of the specific
questions or topics included in this RFI.
1.2 Request for Information Timeline
Event
Release RFI
Vendor RFI Responses Due
Date
September 29, 2021
October 29, 2021
The Department is requesting that all responses to this RFI be submitted by 12:00 p.m. on the
due date. Responses must be submitted electronically to the following email account with “Child
Support Locate Services RFI” in the email subject line: RA-PWRFICOMMENTS@PA.GOV.
While the Department does not intend to respond to questions or clarifications during the RFI
response period, vendors may submit administrative questions related to this RFI electronically
to: RA-PWRFICOMMENTS@PA.GOV using “Child Support Locate Services RFI Question” in
the email subject line. The Department may or may not respond based on the nature of the
question.
The Department will post all answers provided online at:
http://www.emarketplace.state.pa.us.
1.3 Disclaimers
The Department reserves the right to consider or reject any responses to this RFI, to amend
and/or reissue this RFI, and to abandon and then recommence at any time, or not recommence,
3
Child Support Locate Services
Request for Information
September 29, 2021
this process. The Department is not liable for any costs or expenses incurred by vendors in the
preparation of responses related to this RFI.
This RFI is issued for information and planning purposes only, does not constitute a solicitation
for future business, an offer for procurement, or any other type of current or future procurement
action, and is only intended to gather information and input. The Department will not award an
agreement on the basis of this RFI or otherwise pay for any of the information received.
Responses to this notice are not offers and cannot be accepted by the Commonwealth to form a
binding contract. No party is bound by the information provided in response to this RFI.
Respondents to this RFI shall not provide recommendations as to specific courses of action and
shall not be deemed to be an advisor or consultant to the Commonwealth. The Department may
use the information gathered through this process in the development of future procurement
documents; however, the Department does not guarantee that this will occur. The Department
will not return responses to this RFI. Respondents will not be notified of the result of the review,
nor will they be provided copies of it. If the Department issues a procurement document, no
vendor will be selected, prequalified, or exempted based on its participation in this RFI process.
Respondents should be aware that the responses to this RFI will be public information and that
no claims of confidentiality will be honored. The Department is not requesting, and does not
require, confidential, proprietary information, or other competitively sensitive information to be
included as part of the RFI submission. Ownership of all data, material, and documentation
originated, prepared, and provided to the Department during this RFI process will belong
exclusively to the Department.
PART 2. Background
2.1 Background Information
The Pennsylvania Child Support Enforcement System provides automated locate activities to find
key data elements (Social Security Number, date of birth, employer) necessary for child support
case processing and enforcement. These automated locate activities can be supplemented by
manual locate activities. Approximately 70 percent of the 65 county DRSs contract with various
private companies for the purpose of performing manual locate activities. Of these, approximately
72 percent say that the manual locate services are either very useful or extremely useful.
The Department’s assumption is that the county DRSs paying individually for manual locate
services increases the costs of Pennsylvania's child support program. The Bureau of Child
Support Enforcement is looking to decrease the overall costs to the state by procuring a statewide
locate provider.
4
Child Support Locate Services
Request for Information
September 29, 2021
PART 3. Request for Information Submission Format
Through this RFI, the Department is soliciting information and comments regarding cost and
feasibility of a single vendor providing necessary locate services statewide. All interested vendors
are asked to respond in writing to this RFI, per the items outlined below.
3.1 Response Submission
Please prepare responses simply, providing straightforward and concise language and
descriptions. All responses should be produced in 12-point font. Please limit your response to
no more than eight pages, not including the cover letter or attachments. Please refrain from
sending marketing materials to the Department.
3.2 Cover Letter
Please include a cover letter with the following information:
1. An introduction to the respondent’s organization, background, and experience in providing
locate services.
2. General information about the respondent and respondent’s organization, to include an
address and a point of contact along with a telephone number and an e-mail address.
3.3 Conceptual Solutions and Strategies Response
The following provides a suggested structure for a response to this RFI. This structure is intended
to minimize the effort required to develop and analyze submitted responses. Please address the
following:
3.3.1 Locate Services for Hard-to-Find Parents
(a) Describe the type of locate services your company can provide and the types of
information each of those services can produce.
(b) Describe your company’s ability to provide these locate services for each of the 65 DRSs
in Pennsylvania.
(c) DRSs receive information on parents from many different state and federal sources. This
information helps locate most parents, but these sources do not provide information for
some of the harder to find individuals. What information sources is your company able to
leverage in locating such harder to find individuals?
(d) DRSs have reported that they often receive incorrect address information from locate
providers. What assurances can you provide that your company is able to provide up-to-
date and accurate address information?
5

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

See Also

ADVERTISEMENT INFORMATION General Information Department for this solicitation: Procurement Date Prepared: 11/04/21 Types:

State Government of Pennsylvania

Bid Due: 12/20/2021

Opportunity Description Dept/Agency Service Type Amount Opening Date Closing Date Status 21211102130935 The

City of Philadelphia

Bid Due: 12/10/2021

ADVERTISEMENT INFORMATION General Information Department for this solicitation: Procurement Date Prepared: 11/04/21 Types:

State Government of Pennsylvania

Bid Due: 12/20/2021

listing type number listing name pre mtg quest due # addendums due date

Chester County

Bid Due: 12/15/2021