Check0In/Queueing and Client Information System

Agency: State Government of South Dakota
State: South Dakota
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
Posted Date: Apr 16, 2025
Due Date: May 1, 2025
Solicitation No: 25RFP13685
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Event ID: 25RFP13685
Event Name: Check0In/Queueing and Client Information System
Published Date: Apr 17, 2025, 03:47 AM KT
Event Due Date: May 1, 2025, 07:00 AM KT
Invitation Type: Invitation Only
Status:
Ready for Responses

Event ID: 25RFP13685
Published:
Apr 17, 2025
03:47 AM KT
Due Date:
May 1, 2025
07:00 AM KT
Award Date:
--
Q&A Cutoff Date:
Mar 13, 2025
04:31 AM KT
Invitation Type: Invitation Only

Event Description

DSS is seeking a software solution that will aid our visitors in having a smoother, modern experience that reduces wait times, improves service, improves communication, improves availability, and through such measures, reduce stress during an already stressful time in their lives.

The South Dakota Department of Social Services (DSS) assists children, families, individuals, seniors, and people with disabilities through some of the most difficult times in their lives. DSS intends to pilot this software at our new One Stop location (opening in February 2025). This location will DSS services for all constituents of Sioux Falls and the surrounding areas from a single location and is expecting over 150 visitors per day. If successful, DSS will consider expanding the use of the proposed software solution to our presence in over 40 communities across South Dakota.

Offerors may email inquiries concerning this RFP to obtain clarification of requirements. No inquiries will be accepted after the date and time indicated in the Schedule of Activities. Inquiries must be emailed to Kirsten Blachford at Kirsten.Blachford@state.sd.us with the subject line RFP13685 Inquiries.

The State will to respond to offeror’s inquiries (if required) via e-mail. In addition, all inquiries and the State’s responses will be posted on the state’s e-procurement system and the DSS website at http://dss.sd.gov/keyresources/rfp.aspx. Offerors may not rely on any other statements, either of a written or oral nature, that alter any specification or other term or condition of this RFP. Offerors will be notified in the same manner as indicated above regarding any modifications to this RFP.

Contact Information

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Phone: --

Email: --

Address:
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