Charlotte Fire Department Records Management System

Agency: State Government of North Carolina
State: North Carolina
Type of Government: State & Local
NAICS Category:
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Feb 17, 2025
Due Date: Mar 10, 2025
Solicitation No: 269-2025-071
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Description

Solicitation Number: 269-2025-071
Project Title: Charlotte Fire Department Records Management System
Description: The Charlotte Fire Department (CFD) is seeking proposals from qualified vendors to provide a Records Management System (RMS) to replace its existing system, which has become outdated after over 20 years of service and is approaching its end-of-life. The new RMS must comply with the National Fire Incident Reporting System (NFIRS) and the National Emergency Response Information System (NERIS). The selected vendor will also ensure that the RMS seamlessly integrates with the current Central Square Computer-Aided Dispatch (CAD) System, WorkDay’s Enterprise Resource Planning (ERP) System and Image Trend’s Elite ePCR software Electronic Patient Care Reporting (ePCR). The City is in the process of migrating to a new CAD System. The chosen vendor must be adaptable and capable of integrating with the new CAD software.
Opening Date: 3/10/2025 12:00 PM
Posted Date: 2/18/2025
Status: Open
Department: CITY OF CHARLOTTE
Solicitation Number
*
269-2025-071
Department
CITY OF CHARLOTTE
Status Reason
Open
Opening Date
2025-03-10T12:00:00.0000000
Posted Date
*
2025-02-17T18:27:57.0000000Z
Commodity Code
Industry specific software
Mandatory Conference/Site Visit
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Special Instructions
https://charlottenc.bonfirehub.com/projects/164056/details
Description
The Charlotte Fire Department (CFD) is seeking proposals from qualified vendors to provide a Records Management System (RMS) to replace its existing system, which has become outdated after over 20 years of service and is approaching its end-of-life. The new RMS must comply with the National Fire Incident Reporting System (NFIRS) and the National Emergency Response Information System (NERIS). The selected vendor will also ensure that the RMS seamlessly integrates with the current Central Square Computer-Aided Dispatch (CAD) System, WorkDay’s Enterprise Resource Planning (ERP) System and Image Trend’s Elite ePCR software Electronic Patient Care Reporting (ePCR). The City is in the process of migrating to a new CAD System. The chosen vendor must be adaptable and capable of integrating with the new CAD software.
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