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Agency: The New York State Contract Reporter
State: New York
Type of Government: State & Local
NAICS Category:
  • 511210 - Software Publishers
  • 541519 - Other Computer Related Services
Posted Date: Aug 12, 2025
Due Date: Sep 3, 2025
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description

Issue Date: 08/12/2025 Contract Number: T507643
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Description:

SUNY Upstate Medical University intends to make an award under our discretionary authority, which is up to $125,000.00, pursuant to NYS Education Law §355(5)(a), which authorizes purchases without a formal competitive process in certain circumstances. A sealed bid will not be held. If you are interested in providing a proposal for the below described service, you must contact the appropriately designated contact in this advertisement within 15 business days of this Advertisement Notice.

This procurement is subject to NYS Finance Law §139 j&k, AKA the Lobbying Law. Therefore, vendors are cautioned that the only permissible contact for this procurement is the individual listed below. Contacting any other individuals at Upstate in connection with this advertisement may constitute a violation of New York State Finance Law. Failure to comply with this requirement can range from no contract award to debarment from sales to any NYS Agency.

Vendors responding to this advertisement shall be required to complete and submit applicable documents related to Vendor Responsibility, NYS Finance Law §139 j&k, and New York State’s Tax Law Section 5-a.

Vendors responding to this advertisement must submit valid and current NYS Workman’s Compensation and Disability Forms.

Service Description:

Verint Callback SAAS

Due Date: 09/03/2025 9:00 AM

Contract Term: Three Years

Location: SUNY Upstate Medical University, 750 East Adams Street, Syracuse, NY 13210 and related locations and/or 4900 Broad Rd, Syracuse, NY 13215 and related locations

Ad Type: Discretionary procurements between $50,000 and $125,000

Primary Contact: State University of New York (SUNY)
SUNY Upstate Medical University
Contracts & Campus Purchasing
Amy Clifford
Contract Administrator
750 East Adams Street
Syracuse, NY 13210
United States
Ph: 315-464-4680
Fax:
cliffora@upstate.edu
Secondary contact: State University of New York (SUNY)
SUNY Upstate Medical University
Contracts & Campus Purchasing
Amy Clifford
Contract Administrator
750 East Adams Street
Syracuse, NY 13210
United States
Ph: 315-464-4680
Fax:
cliffora@upstate.edu
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The New York State Contract Reporter

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