C2M MANAGED SERVICES

Number

Title

7/28/2026 9:00 AM

8/6/2026 2:00 PM

8/28/2026 2:00 PM

LI.DENG@PGWORKS.COM

RFP

Appoinvoices@pgworks.com,
800 W. Montgomery Ave - Attn: Accounting,
Philadelphia , Philadelphia PA 19122 US

North Operations Center,
5000 Summerdale Avenue,
Philadelphia, PA 19124 US

Notice is hereby given that Philadelphia Gas Works (“PGW”) will receive sealed proposals on or before August 28, 2026, 2:00 p.m. Eastern Time, via pgw.procureware.com, for support services for its customer information system, Oracle Customer to Meter (C2M).

This document outlines PGW’s objectives, describes the general characteristics of the services to be provided, and (without being exhaustive) outlines the principal obligations of PGW and the selected Proposer.

Questions concerning this Request for Proposals shall be directed in writing to PGW via pgw.procureware.com. Proposers may not contact PGW personnel regarding this RFP other than through pgw.procureware.com.

1.1 Schedule of Events

The projectedschedule of events for this Request for Proposals is as follows:

Issue Date of the RFP .................................................................. July 28, 2026

Questions and requests for clarification or information
must be received, via pgw.procureware.com, by 2 p.m. .............. August 6, 2026

Mandatory Telephone Conference, 9:30 a.m. .............................. August 18, 2026

Procureware registration deadline ................................................ Not later than 3 business

days before Proposal Submission Due Date

Proposal Submission Due Date - Proposal
must be received, via pgw.procureware.com

as required by Section 3.1.2, by 2:00 p.m. ................................... August 28, 2026

Finalist Presentations .................................................................... Week of September 7, 2026

Notification Date ............................................................................ September 23, 2026

Contract Start Date ....................................................................... As soon as possible after

proposer selection and

contract negotiation

The Mandatory Telephone Conference is scheduled for 9:30 a.m. on August 18, 2026 to answer questions and requests for clarification. Proposers should dial as follows:

Call In Number: 267-857-3813, Conference ID: 826 961 744#

These dates are estimates only and PGW reserves the right to alter this schedule as it deems necessary or appropriate.