Benefit Plan Third-Party Administration Services Request for Information

Agency:	Los Angeles County
State:	California
Type of Government:	State & Local
NAICS Category:	524292 - Third Party Administration of Insurance and Pension Funds 541611 - Administrative Management and General Management Consulting Services 541990 - All Other Professional, Scientific, and Technical Services
Posted Date:	Sep 3, 2025
Due Date:	Oct 8, 2025
Solicitation No:	RFI #HM-2025-0903
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Solicitation Number:	RFI #HM-2025-0903
Title:	Benefit Plan Third-Party Administration Services Request for Information
Department:	Human Resources
Bid Type:	Service	Bid Amount:	N/A
Commodity:	CONSULTING SERVICES - EMPLOYEE BENEFITS
Description:	The County of Los Angeles, through this Request for Information (RFI), is interested in receiving information from vendors that provide Benefit Plan Third-Party Administration (BPA) Services for the following plan and benefits: four (4) Cafeteria Benefit Plans; Subsidized Medical Benefits for eligible part-time employees; a Direct Pay plan for employees with no-pay status and unpaid leave; Health Care and Dependent Care Spending Accounts; and a Commuter Benefit Plan. These BPA Services include customer service through live call centers, email chatbots, and live chat. The vendor responding to this RFI should provide all other BPA services, including, but not limited to: 1) cloud-based internet-driven systems and applications; 2) management of carrier file relationships, in-house or subcontracted flexible spending account and commuter vendors, and Americans with Disabilities Act (ADA) Compliance; 3) verification of dependent and life event documentation; and 4) support for any paperless (i.e., go-green) initiative the County may offer to its employees. The County of Los Angeles, through this Request for Information (RFI), is interested in receiving information from vendors that provide Benefit Plan Third-Party Administration (BPA) Services for the following plan and benefits: four (4) Cafeteria Benefit Plans; Subsidized Medical Benefits for eligible part-time employees; a Direct Pay plan for employees with no-pay status and unpaid leave; Health Care and Dependent Care Spending Accounts; and a Commuter Benefit Plan. These BPA Services include customer service through live call centers, email chatbots, and live chat. The vendor responding to this RFI should provide all other BPA services, including, but not limited to: 1) cloud-based internet-driven systems and applications; 2) management of carrier file relationships, in-house or subcontracted flexible spending account and commuter vendors, and Americans with Disabilities Act (ADA) Compliance; 3) verification of dependent and life event documentation; and 4) support for any paperless (i.e., go-green) initiative the County may offer to its employees.
Open Day:	9/3/2025	Close Date:	10/8/2025 5:00:00 PM
Contact Name:	Anne Schumacher	Contact Phone:	() -
Contact Email:	DHRSolicitations@hr.lacounty.gov
Last Changed On:	9/3/2025 10:04:34 AM

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