Banking Services
| Agency: | State Government of North Carolina |
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| State: | North Carolina |
| Type of Government: | State & Local |
| Posted Date: | Apr 15, 2026 |
| Due Date: | May 26, 2026 |
| Solicitation No: | 1012-26-029 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
| Solicitation Number: | 1012-26-029 |
| Project Title: | Banking Services |
| Description: | Research Triangle Regional Public Transportation Authority dba GoTriangle (GoTriangle), as authorized under the § 160A-610, is seeking to establish a contract for banking services. |
| Opening Date: | 5/26/2026 2:00 PM |
| Posted Date: | 4/15/2026 |
| Status: | Open |
| Department: | GOTRIANGLE |
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Solicitation Number
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1012-26-029
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Department
GOTRIANGLE
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Status Reason
Open
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Opening Date
2026-05-26T14:00:00.0000000
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Posted Date
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2026-04-15T00:35:32.0000000Z
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Primary Commodity Code
Banking and investment
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Mandatory Conference/Site Visit
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Special Instructions
Bid Agent: dnunnally@gotriangle.org
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Solicitation Type
*
Select RFP IFB RFI
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Owner
Dean Nunnally
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Description
Research Triangle Regional Public Transportation Authority dba GoTriangle (GoTriangle), as authorized under the § 160A-610, is seeking to establish a contract for banking services.
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Attachment Preview
Request For Proposals (RFP) No. 1012-26-029 for
Banking Services
Research Triangle Regional Public Transportation Authority dba GoTriangle (GoTriangle),
as authorized under the § 160A-610, is seeking to establish a contract for the above
referenced services.
The Request for Proposal (RFP) document is available for download on the State of North
Carolina Electronic Vendor Portal (eVP), and GoTriangle’s procurement website:
https://gotriangle.org/procurement
Submission Date & Time: May 26, 2026 by 2:00 pm local NC time
Submission Location:
Via email to:
Dean Nunnally, Procurement Officer
Email: DNunnally@gotriangle.org
Pre-Offer Conference:
No Pre-Offer Conference will be conducted
Instructions for preparing and submitting a proposal are provided in the Instructions to
Offerors section of this document. To be deemed responsive and responsible, offerors
must submit all items specified in Section 6. Proposal Content of the Instructions to
Offerors.
All Inquiries regarding this solicitation shall be submitted to:
Dean Nunnally, Procurement Officer
Email: DNunnally@gotriangle.org Office: 919 485 7481
LATE PROPOSALS WILL NOT BE ACCEPTED.
GOTRIANGLE RESERVES THE RIGHT TO REJECT ANY OR ALL PROPOSALS.
TABLE OF CONTENTS
SCOPE OF SERVICES.......................................................................................................................... 4
1. Background ................................................................................................................................ 4
2. Minimum Qualifications & Mandatory Requirements..................................................................... 6
3. Core Banking Services ................................................................................................................. 8
4. Deposits ..................................................................................................................................... 9
5. Online Services ......................................................................................................................... 10
6. Wholesale lockbox service ........................................................................................................ 11
7. Reporting and Statements ......................................................................................................... 12
8. Fraud Prevention and Risk Mitigation Support ............................................................................. 14
9. Implementation and Customer Service ...................................................................................... 15
10. Service Levels (Business Continuity and Disaster Recovery) ........................................................ 17
11. Information Security Program .................................................................................................... 17
12. Pcard Program (Optional) .......................................................................................................... 18
13. Check Validation (Optional) ....................................................................................................... 20
14. Armored Transport Services (Optional) ....................................................................................... 21
15. Additional Requirements ........................................................................................................... 21
Exhibit A - Avegare Banking Services Volume....................................................................................... 23
TERMS AND CONDITIONS ................................................................................................................ 26
1. Services ................................................................................................................................... 26
2. Contract Term........................................................................................................................... 26
3. Invoicing, Compensation, and Payment Terms ........................................................................... 26
4. Changes in the Services ............................................................................................................ 27
5. Conflict of Interest .................................................................................................................... 28
6. Contract Termination ................................................................................................................ 28
7. Transition Assistance ................................................................................................................ 30
8. Indemnification and Hold Harmless ........................................................................................... 31
9. Limitation of Liability ................................................................................................................. 32
10. Dispute Resolution.................................................................................................................... 32
11. Choice of Law / Forum............................................................................................................... 33
12. Insurance ................................................................................................................................. 33
13. Independent Contractor ............................................................................................................ 33
14. Accuracy of Financial Statements .............................................................................................. 34
15. Non-Discrimination................................................................................................................... 34
16. Covenant Against Contingent Fees............................................................................................. 34
17. Delegation and Assignment ....................................................................................................... 35
18. Nonwaiver ................................................................................................................................ 35
19. Merger ...................................................................................................................................... 35
20. Reference ................................................................................................................................. 35
21. Financial Institution’s Personnel ................................................................................................ 35
22. Certification on Israel Boycott.................................................................................................... 35
23. Notices..................................................................................................................................... 36
24. No Third-Party Rights................................................................................................................. 36
25. Severability............................................................................................................................... 36
26. Survivorship.............................................................................................................................. 36
27. Attachments ............................................................................................................................. 37
28. Iran Divestment Act................................................................................................................... 37
29. E-Verify..................................................................................................................................... 37
30. Debarment Policy ..................................................................................................................... 37
31. Force Majeure........................................................................................................................... 38
32. Operational Continuity .............................................................................................................. 38
33. Acceptance Process ................................................................................................................. 38
34. Patent, Copyright and Trade Secret Protection............................................................................ 39
Page 2 of 77
35. Service Organization Report Requirement .................................................................................. 40
36. Data Security ............................................................................................................................ 41
INSTRUCTIONS TO OFFERORS ......................................................................................................... 44
1. Anticipated Procurement Schedule............................................................................................ 44
2. Questions and Clarifications ..................................................................................................... 44
3. Pre-Offer Conference ................................................................................................................ 45
4. Addenda................................................................................................................................... 45
5. Exceptions to Terms and Conditions .......................................................................................... 45
6. Proposal Content ...................................................................................................................... 46
7. Proposal Submittal ................................................................................................................... 49
8. Selection Procedures ................................................................................................................ 50
9. Evaluation ................................................................................................................................ 50
10. Public Records and Proprietary Information................................................................................ 51
11. Contractual Relationships ......................................................................................................... 52
12. Modification and Withdrawal of Proposals.................................................................................. 52
13. Proposal Rejection / Reserved Rights ......................................................................................... 52
14. News Releases ......................................................................................................................... 53
15. Identifying Conflicts of Interest .................................................................................................. 53
16. Protest Procedures ................................................................................................................... 53
ATTACHMENTS................................................................................................................................. 56
Attachment A - Offeror Form .............................................................................................................. 57
Attachment B – Cost Proposal............................................................................................................ 58
Attachment C – Minimum Insurance Requirements ............................................................................. 62
Attachment D - E-Verify Employer Compliance Statement ................................................................... 66
Attachment E - Iran Divestment Act Certification................................................................................. 67
Attachment F - Boycott of Israel Divestment Act Certification .............................................................. 68
Attachment G - Certification Regarding Conflict of Interest .................................................................. 69
Attachment H - Statement of Non-Collusion ....................................................................................... 70
Attachment I - Conformance Statements ............................................................................................ 71
Attachment I-1 - Exceptions Form ...................................................................................................... 72
Attachment J - Offeror References ...................................................................................................... 73
Attachment K - Statement of Judgments ............................................................................................. 74
Attachment J - Responsiveness and Responsibility Statement ............................................................. 75
Attachment K - RFP Response Checklist ............................................................................................. 76
Page 3 of 77
RFP No. 1012-26-029, Banking Services
Scope of Services
1. Background
Research Triangle Regional Public Transportation Authority d.b.a. GoTriangle (GoTriangle) is a
public transit agency serving Durham, Orange, and Wake counties in North Carolina, providing
essential mobility services through fixed-route bus, paratransit, and other commuter services. As
authorized under the N.C.G.S § 160A‑610, GoTriangle is seeking to establish a contract for
provision of Banking Services.
As the organization continues to evolve and enhance its financial and procurement processes, it
seeks to ensure that its banking services are efficient, secure, cost-effective, and aligned with
industry best practices. Through this RFP, GoTriangle is soliciting proposals from qualified
financial institutions to provide comprehensive banking services. The selected Financial
Institution (FI) contractor will be expected to demonstrate the ability to support the organization’s
operational needs, provide innovative banking solutions, ensure strong internal controls and
fraud prevention measures, and deliver high-quality customer service.
The Financial Institution shall submit a proposal, at a minimum, for the Core Banking Services
and may submit proposals for any or all Optional Services:
Service
Core Banking Services
Purchasing Card (P-Card) Program
Check Validation Services
Armored Transportation Services
Proposal Requirement
Mandatory
Optional
Optional
Optional
1.1. Current Bank Structure
GoTriangle manages a diverse range of financial activities, including revenue collection,
payment disbursement, management of operating and capital funds, and oversight of
supporting accounts. Currently, GoTriangle maintains multiple banking relationships to
support key functions such as accounts payable, payroll for approximately 350 employees,
revenue collection, debt service, investment activities and the Tax District Administration
(TDA) operations. The organization’s banking structure is as follows:
RFP No. 1012-26-029, Banking Services
1.1.1. Transit Operations:
a) Bank A:
Main account with an average balance of $5.6M
Sub-account (Zero Balance Accounts (ZBAs) to main)
b) Bank B:
Main account (stand-alone) with an average balance of $7.2M
Property escrow account (stand-alone) with an average balance of $1.5M
1.1.2. Payroll is processed through Bank A and is bi-weekly (all Automated Clearing
House (ACH)) with an average of $750,000 per cycle.
1.1.3. Accounts Payable is processed through Bank A and is bi-weekly with an average
of $750,000 per cycle.
a) Positive pay and NACHA files are downloaded from the D365 and manually
uploaded to the current Bank’s system.
1.1.4. TDA A maintains a stand-alone account with Bank B, with an average balance of
$103.5M.
1.1.5. TDA B maintains a stand-alone account with Bank A, with an average balance of
$32.3M.
1.1.6. TDA C maintains a stand-alone account with Bank B, with an average balance of
$7.1M.
1.2. Current Enterprise Resource Planning (ERP) System
GoTriangle is using Microsoft Dynamics 365 (“D365”) as its ERP system. The system is
currently under evaluation, and depending on the results, the organization may transition to
a different platform.
1.3. Credit cards
GoTriangle has twenty-six (26) business credit cards used by employees for purchases.
1.4. Armored Services
GoTriangle maintains a contract for the provision of weekly armored transport services
from the three locations listed below to the designated local bank:
This page summarizes the opportunity, including an overview and a preview of the attached documents.
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