RFP #041-2026
Denise Neuleib, Buyer
City of Springfield
Division of Purchases
218 E. Central
Springfield, MO 65802
CITY OF SPRINGFIELD, MISSOURI
DIVISION OF PURCHASES
Date Issued: February 12, 2026
Buyer’s Email: dneuleib@springfieldmo.gov@springfieldmo.gov
Telephone Number: 417-864-1624
REQUEST FOR PROPOSAL #041-2026
TITLE-SIGNATURE PAGE
The City of Springfield will accept electronically submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly DemandStar),
from qualified persons or firms interested in providing the following:
BACKGROUND SEARCH SERVICES
PROPOSALS MUST BE UPLOADED INTO THE EUNA OPENBIDS (FORMERLY DEMANDSTAR) E-BIDDING SYSTEM PRIOR TO
3:00 P.M. (CT) ON FRIDAY, MARCH 13, 2026. Proposals will be opened by the Buyer listed above. Only the names of Offerors will be
read aloud publicly at the specified proposal opening date and time via teleconference. To participate, dial (605) 313-5650, then enter access code
651222.
• Proposals shall be submitted on the forms provided and may be manually, electronically, or digitally signed by the individual authorized to
legally bind the company. Offeror must complete, execute, and submit all Pages identified with “RETURN THIS PAGE” of this RFP document
to be deemed responsive and considered for award. Failure to do so shall render your proposal non-responsive.
• Proposals received after the opening date and time shall not be considered.
• The attached Terms and Conditions shall become part of any contract resulting from this request for proposal.
• The cutoff for any questions pertaining to this RFP is February 26, 2026, at 12:00 P.M. (CT). Any questions shall be submitted in writing
to the buyer identified above.
• HAND DELIVERED, FAXED, OR EMAILED PROPOSALS WILL NOT BE ACCEPTED.
The undersigned certifies that they have the authority to bind the Offeror in a contract to supply the service or commodity in accordance with all terms and
conditions contained herein. Please type or print the information below.
Offerors are REQUIRED to complete, sign, and return this form with their submittal.
NOTE: All businesses doing business in the State of MO should be registered with the Missouri Secretary of State. Upon MO registration, a charter
number is issued and should be identified below. If your business is exempt, the exemption number should be referenced below, in lieu of a charter
number.
Company Name
Authorized Person (Print)
Address
Signature
City/State/Zip
Title
Telephone #
Fax #
Date
Tax ID #
Email
State of Missouri Charter Number or Exemption Number
Revised: 02/24/2026
Reviewed by Law: 03/06/2024
Page 1 of 55
RETURN THIS PAGE
RFP #041-2026
LEGAL NOTICE:
REQUEST FOR PROPOSAL #041-2026
The City of Springfield will electronically accept submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly
DemandStar), from qualified persons or firms interested in providing the following: Background Search Services
VENDOR NOTE 1: To register with Euna OpenBids (formerly DemandStar) go to: https://www.demandstar.com/registration
VENDOR NOTE 2: For information on how to navigate Euna OpenBids (formerly DemandStar) go to:
https://network.demandstar.com/agency-support-2/
VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact Euna OpenBids (formerly DemandStar) toll-
free at (866) 273-1863. Euna OpenBids (formerly DemandStar) office hours are 8:00 A.M. to 7:00 P.M. Central Time, Monday through
Friday. You can also contact the Division of Purchases at (417) 864-1620 or the Buyer stated on the Title-Signature Page of this
solicitation document between the hours of 8:00 A.M. to 5:00 P.M. Central Time, Monday through Friday.
It is strongly recommended that Offerors register with Euna OpenBids (formerly DemandStar) as soon as possible to ensure your ability
to provide a response to this solicitation by the due date and time.
Proposals must be received electronically in the City’s e-bidding service provider Euna OpenBids (formerly DemandStar)
by 3:00 P.M. (CT) on FRIDAY, MARCH 13, 2026. Proposals will be read aloud publicly at the specified opening date and time via
teleconference. To participate, dial (605) 313-5650, then enter access code 651222.
Proposal documents and any addendums are available via the following methods:
1. By accessing the City’s e-bidding service, Euna OpenBids (formerly DemandStar):
https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029
2. By accessing the Division of Purchases’ webpage: https://www.springfieldmo.gov/bids.aspx
For any contract for services greater than $5,000, the successful Offeror shall comply with § 285.530, RSMo., as amended, and (1)
provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide
documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees
working in connection with this contract. The required documentation affirming enrollment must be from the federal work
authorization program provider. A letter from the Service Provider reciting compliance is not sufficient. A signed and notarized Work
Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract.
The City is committed to providing opportunities to DBE, MBE, and WBE prime, general, and subcontractors and encourages such
business enterprises to submit responses.
Revised: 02/24/2026
Reviewed by Law: 03/06/2024
Page 2 of 55
Cover Title-Signature Page
Legal Notice
Table of Contents
TABLE OF CONTENTS
Description of Project and Services Required
1.0 Introduction
2.0 Scope of Services
3.0 Invoicing
4.0 Confidentiality
5.0 Additional Agreements
6.0 Timeline for RFP Process and Project Completion
PART I
PART II
Standard Instructions to Offerors and Conditions of Request for Proposal
1.0 Preparation of Proposals
2.0 Submission of Proposals
3.0 Legal Name and Signature
4.0 Modifications, Corrections, or Withdrawal of Proposals
5.0 Clarification and Addenda
6.0 Responsive and Responsible Offeror
7.0 Reserved Rights
8.0 The Right to Audit
9.0 Right to Protest
10.0 Ethical Standards
11.0 Applicable Law
12.0 Jurisdiction
13.0 Collusion
14.0 Conflict
15.0 Debarment and Suspension Status
16.0 RFP Forms
17.0 Payment Terms
18.0 Regulations
19.0 Proposal Opening
20.0 Request for Additional Information
21.0 Contract Documents
22.0 Ownership of Documents
23.0 Confidentiality of Documents
24.0 Equal Opportunity Clause
25.0 Business License
26.0 Nonresident/Foreign Contractors
27.0 Local Preference
Format, Content, and Submission of Proposals
1.0 Forms and Attachments
2.0 Proposal Due Date
3.0 Addenda
4.0 Selection Process
5.0 Awards
6.0 Budgetary Constraints
7.0 Order of Precedence
8.0 Affidavit for Service Contracts
9.0 Open Competition
10.0 Additional Purchases by Other Public Entities
Revised: 02/24/2026
Reviewed by Law: 03/06/2024
PART III
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RFP #041-2026
11.0 Work Authorization Affidavit and E-Verify
12.0 Insurance Requirements
13.0 Compliance
14.0 Sample Contract
15.0 Renewal Option
16.0 Questions Regarding Specifications or Proposal Process
17.0 Criteria for Award
Enclosure I, Proposal Ranking Score Sheet
Enclosure II, Interview Ranking Score Sheet
Enclosure III, Table of Contents for Submittal
Form No. 1: Provider Profile
Form No. 2: Key Outside Consultants
Form No. 3: List of References and Experience
Form No. 4: Personnel Qualifications
Form No. 5: Project Approach Narrative
Form No. 6A: Fee Schedule
Form No. 6B: Total Cost
Form No. 7: Affidavit of Compliance
Form No. 8: Certification Regarding Potential Conflicts of Interest
Form No. 9: Certification of Signature Authority Form
Form No. 10: Statement of “No Proposal”
Insurance Requirements
Standard Terms and Conditions
PART IV
PART V
IS Standard Terms and Conditions
Software-as-a-Service Terms and Conditions
PART VI
RFP #041-2026
Revised: 02/24/2026
Reviewed by Law: 03/06/2024
Page 4 of 55
RFP #041-2026
PART I
DESCRIPTION OF PROJECT AND SERVICES REQUIRED
1.0 INTRODUCTION/DESCRIPTION OF PROJECT/SERVICES:
The City of Springfield, Missouri, (“City”) is seeking proposals from qualified firms/providers to provide criminal conviction history
information to evaluate applicants for employment. The City is seeking criminal conviction reports from the National Criminal History
Database, statewide and county searches, in addition to social security traces, credit history reports, and motor vehicle records. The
primary purpose of the contract is to obtain reliable, accurate, and timely background search information.
1.1 Description of Operations or Background:
The City has been using AccuSourceHR for criminal and credit history checks since July 1, 2020. In calendar year 2024, the
City requested background checks on approximately 972 applicants and credit history on approximately 128 applicants.
(Quantities listed are provided for bid purposes only and actual future quantities may be more or less. AccuSourceHR
charges fees based on the following schedule:
Motor Vehicle Records Only (MVR):
Credit Only:
Criminal Only:
Criminal + MVR:
Criminal + Credit:
Criminal + MVR + Credit:
$ 2.50
$ 6.70
$32.08
$34.58
$38.78
$41.28
2.0 SCOPE OF SERVICES
2.1 Service Provider shall provide the City with a mechanism for determining the states and counties from which to request
criminal history records based on an applicant’s prior place(s) of residence.
2.2 Requests for record checks will be placed by designated City staff electronically. The City will not consider proposals
where requesting record checks electronically is not an option.
2.3 Record check requests shall include social security traces, state criminal history, and county criminal history. Credit
history, depending on position applied for, may also be requested. Although the City doesn’t currently utilize the
National Criminal History Database, the option must be readily available.
2.4 If a criminal history report is requested from a state that does not release criminal history information, the Service
Provider must notify the City in a timely manner so arrangements may be made to determine the appropriate county
searches to be requested. If a state requires additional documentation to perform a criminal record search, the Service
Provider must notify the City of this need in a timely manner. The City defines “timely manner” as follow-up within one
(1) business day.
2.5 Criminal history reports shall show, at a minimum, the following: name, county/state searched, years searched, type of
records or database searched, how identity of applicant was confirmed (i.e. name, date of birth, social security number),
arrest date, case number, and type of conviction, conviction date, and final disposition.
2.6 Criminal history reports shall show, at a minimum, convictions covering the last seven (7) years, however, the City
desires a full history of each applicant. Reports shall include all conviction information as allowable by law only and shall
not include criminal charges, arrest information or records that do not have a final disposition, closed records or
completed Suspended Imposition of Sentence (SIS). Should any information other than convictions be released to the
City, the City will not be responsible for any cost associated with obtaining such record.
2.7 Documentation of the results found for each search must be provided to the City, including those searches in which no
convictions were found. Criminal records containing information other than convictions must be screened by the Service
Provider and reported as “No Record Found”.
Revised: 02/24/2026
Reviewed by Law: 03/06/2024
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This page summarizes the opportunity, including an overview and a preview of the attached documents.
