06925B0002-PERSONAL EMERGENCY RESPONSE SERVICES

The New York City Department of Social Services (DSS)/Human Resources Administration (HRA) will be accepting Competitive Sealed Bids for the Provision of Personal Emergency Response Services (PERS), (PIN: 25BPEHC00501/EPIN: 06925B0002). This Competitive Sealed Bid (“RFx”) is being released through PASSPort, New York City’s online procurement portal on Thursday, May 28, 2026. To access the solicitation, vendors should visit the PASSPort Public Portal at https://www.nyc.gov/site/mocs/passport/about-passport.page, and click on the “Procurement Navigator” blue box. This will take you to the Public Portal of all procurements in the PASSPort system. To quickly locate the RFx, insert the EPIN 06925B0002 into the Keywords search field. Instructions for submitting responses to this RFx can be found via PASSPort. Please submit your bids by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab. If you need additional assistance with PASSPort, please contact the MOCS Service Desk at https://mocssupport.atlassian.net/servicedesk/customer/portal/8. Vendor resources can also be found at the link below, under the Finding and Responding to RFx heading. Link: https://www.nyc.gov/site/mocs/passport/getting-started-with-passport.page. Until further notice, the Department of Social Services (HRA/DHS) will conduct all in-person meetings (Pre-bid conferences and bid openings) that would normally be open to the public via conference call and/or video-conference only using the Cisco Webex platform. You may participate using your computer, tablet, or smartphone. You will need to download the Webex plug-in or mobile app. The non-mandatory Cisco Webex platform pre-bid conference will be held on Thursday, June 4, 2026 at 11:00 a.m. Attendance Is Strongly Recommended. If you have any questions, please email rosetedi@dss.nyc.gov and tsangtho@dss.nyc.gov with the subject line “06925B0002-Personal Emergency Response Services” by the close of business Tuesday, June 9, 2026. Please submit your response to RFx EPIN 06925B0002 in PASSPort no later than Thursday, June 25, 2026 at 2:00 p.m. Please note, the bid opening will be held on Friday, June 26, 2026 at 11:00 a.m. via the Cisco Webex platform.