Aviation Telephone System & Services

Agency: City of Austin
State: Texas
Type of Government: State & Local
NAICS Category:
  • 517911 - Telecommunications Resellers
  • 541330 - Engineering Services
  • 811213 - Communication Equipment Repair and Maintenance
Posted Date: Jul 20, 2026
Due Date: Aug 27, 2026
Solicitation No: RFP 8100 JNH3000
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Description


Solicitation Details
Type:
Request For Proposals (RFP)

Status: Open
Solicitation Number: RFP 8100 JNH3000
Description: Aviation Telephone System & Services
Summary: The City of Austin is seeking a premises-based telephony solution that will provide additional capacity and enhance the capabilities of the existing voice platforms currently in use at the Austin-Bergstrom International Airport (AUS).
Basic Information
Contact Information
Authorized Contact Names:
Solicitation Specific
Questions:

Julia Herrera

(512) 972-6149

julia.herrera@austintexas.gov
Small Minority Business
Resources Questions:

Ruby Villanueva-Kellough

(512) 9747639
smbrcompliancedocuments@austintexas.gov
Dates & Times
Important Solicitation Dates:

Solicitation Published:
07/20/2026 07:20 AM

Response Due:

Prior to 08/27/2026, 02:00 PM

Response Opening:

08/27/2026, 03:00 PM
Special Notes
Special Notes:
None Available

Attachments
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File Description Type Date
Solicitation Cover Sheet pdf 07/20/2026 Download
Solicitation Instructions pdf 07/20/2026 Download
Terms and Conditions pdf 07/20/2026 Download
Scope of Work pdf 07/20/2026 Download
Exhibit A Current Configuration pdf 07/20/2026 Download
Exhibit B Testing, Commissioning, and Acceptance pdf 07/20/2026 Download
Exhibit C Austin Aviation NDA Form pdf 07/20/2026 Download
Exhibit D Airport VPN Request Form pdf 07/20/2026 Download
Exhibit E Milestone Payments xlsx 07/20/2026 Download
Attachment A Personnel List xlsx 07/20/2026 Download
Attachment B Feature Compliance Matrix xlsx 07/20/2026 Download
Attachment C Pre Offer Conference Directions pdf 07/20/2026 Download
Pricing Submittal xlsx 07/20/2026 Download
Exceptions Form pdf 07/20/2026 Download
Offer and Certifications pdf 07/20/2026 Download
Commodities
Associated Commodities
Description Code
Telecommunication Services (Not Otherwise Classifi 91579
Trade Summary
Description Category Code
Telecommunication Services (Not Otherwise Classifi Non-professional 91579

Attachment Preview

IDENTIFICATION
Number RFP 8100 JNH3000
Title
Summary The City of Austin is seeking a premises-based telephony solution that will provide additional capacity and enhance the capabilities of the existing voice platforms currently in use at the Austin-Bergstrom International Airport (AUS).
Type
Version (Addenda) 0
AUTHORIZED CONTRACT PERSONS
Primary
Secondary Julia Finn, Procurement Supervisor; (512) 974-2835; julia.finn@austintexas.gov
Subcontractor Questions
Notes See Solicitation Instructions, 3.1 Authorized Contact Persons.
IMPORTANT DATES
OFFERS DUE:
Date and Time
Notes See Solicitation Instructions, 5 Offer Submission.
OFFER OPENING:
Date and Time Thursday, August 27, 2026
3:00 PM CT
Notes See Solicitation Instructions, 5 Offer Submission.
QUESTIONS DUE:
Date and Time Five (5) business days prior to Offer Due date.
Submission Method
Notes See Solicitation Instructions, 3.2 Questions.

Solicitation
RFP
COVER SHEET
IDENTIFICATION
Number RFP 8100 JNH3000
Enterprise Telephony and Unified Communications System
Title
Replacement and Support Services
The City of Austin is seeking a premises-based telephony solution that will
provide additional capacity and enhance the capabilities of the existing
Summary
voice platforms currently in use at the Austin-Bergstrom International
Airport (AUS).
Type Request for Proposals (RFP)
Version (Addenda) 0
AUTHORIZED CONTRACT PERSONS
Julia Herrera, Procurement Specialist III; (512) 972- 6149;
Primary
julia.herrera@austintexas.gov
Julia Finn, Procurement Supervisor; (512) 974-2835;
Secondary
julia.finn@austintexas.gov
Austin Small Minority Business Resources; (512) 974-7600;
Subcontractor Questions
SMBRComplianceDocuments@austintexas.gov
Notes See Solicitation Instructions, 3.1 Authorized Contact Persons.
IMPORTANT DATES
OFFERS DUE:
Thursday, August 27, 2026
Date and Time
2:00 PM CT
Notes See Solicitation Instructions, 5 Offer Submission.
OFFER OPENING:
Thursday, August 27, 2026
Date and Time
3:00 PM CT
Notes See Solicitation Instructions, 5 Offer Submission.
QUESTIONS DUE:
Date and Time Five (5) business days prior to Offer Due date.
Submission Method Email Only
Notes See Solicitation Instructions, 3.2 Questions.
(061720)
Revised 10/26/2023

Conference (Yes/No) Yes
Mandatory (Yes/No)
Date and Time Thursday, July 30, 2026, 9:00 AM CT
Location
Notes The pre-offer conference will be held in person, with a TEAMS option
available for those who prefer to attend virtually. Please note: Due to
security requirements at AUS, only one authorized representative from
each company may attend in person.
A site visit will take place immediately following the pre-offer conference.
Please send the name of the person attending in person to the authorized
contract persons listed in this Solicitation Cover Sheet by 12PM on
Wednesday, July 29.
Date Monday, July 20, 2026
Available Online
Available Hardcopy Austin Financial Services-Central Procurement, 721 Barton Springs Road,
Austin, TX 78704
SOLICITATION DOCUMENTS
Document name Pages Date
Solicitation Packet - RFP 8100 JNH3000 Includes the following:
Solicitation Cover Sheet 3 July 20, 2026
Solicitation Instructions 14 July 20, 2026
Terms and Conditions 32 July 20, 2026
Scope of Work 45 July 20, 2026
Exhibit A - Current Configuration 1 July 20, 2026
Exhibit B-Testing, Commissioning, and Acceptance Criteria 5 July 20, 2026
Exhibit C - Austin Aviation NDA Form 3 July 20, 2026
Exhibit D - Airport VPN Request Form 2 July 20, 2026
Exhibit E - Milestone Payments 2 July 20, 2026
Attachment A - Personnel List-Complete and Return 1 July 20, 2026

CITY OF AUSTIN Solicitation Cover Sheet
PRE-OFFER
CONFERENCE:
Conference (Yes/No) Yes
Mandatory (Yes/No) No
Date and Time Thursday, July 30, 2026, 9:00 AM CT
3011 Employee Ave., Austin, TX 78719; Conference Room #139
Microsoft Teams Meeting
Location
Meeting ID: 292 415 234 107 225
Passcode: jY7on7Kh
The pre-offer conference will be held in person, with a TEAMS option
available for those who prefer to attend virtually. Please note: Due to
security requirements at AUS, only one authorized representative from
each company may attend in person.
Notes
A site visit will take place immediately following the pre-offer conference.
Please send the name of the person attending in person to the authorized
contract persons listed in this Solicitation Cover Sheet by 12PM on
Wednesday, July 29.
PUBLISHED:
Date Monday, July 20, 2026
Available Online https://www.austintexas.gov/page/solicitations
Austin Financial Services-Central Procurement, 721 Barton Springs Road,
Available Hardcopy
Austin, TX 78704
SOLICITATION DOCUMENTS
Document name Pages Date
Solicitation Packet - RFP 8100 JNH3000 Includes the following:
Solicitation Cover Sheet 3 July 20, 2026
Solicitation Instructions 14 July 20, 2026
Terms and Conditions 32 July 20, 2026
Scope of Work 45 July 20, 2026
Exhibit A - Current Configuration 1 July 20, 2026
Exhibit B-Testing, Commissioning, and Acceptance Criteria 5 July 20, 2026
Exhibit C - Austin Aviation NDA Form 3 July 20, 2026
Exhibit D - Airport VPN Request Form 2 July 20, 2026
Exhibit E - Milestone Payments 2 July 20, 2026
Attachment A - Personnel List-Complete and Return 1 July 20, 2026
(061720)
Revised 10/26/2023

Attachment B-Feature Compliance Matrix - Complete and Return 1 July 20, 2026
Attachment C-Pre Offer Conference Directions 2 July 20, 2026
Pricing Submittal - Complete and Return 1 July 20, 2026
Exceptions Form-Complete and Return 2 July 20, 2026
Offer and Certifications - Complete and Return 13 July 20, 2026
NIGP CODES
Code Description
91579 Telecommunication Services

CITY OF AUSTIN Solicitation Cover Sheet
Attachment B-Feature Compliance Matrix - Complete and Return 1 July 20, 2026
Attachment C-Pre Offer Conference Directions 2 July 20, 2026
Pricing Submittal - Complete and Return 1 July 20, 2026
Exceptions Form-Complete and Return 2 July 20, 2026
Offer and Certifications - Complete and Return 13 July 20, 2026
NIGP CODES
COMMODITY CODES:
Code Description
91579 Telecommunication Services
(061720)
Revised 10/26/2023

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