Artificial Intelligence (AI) Integrated Call Center Training and Quality Assurance Solution RFI
| Agency: | Multnomah County |
|---|---|
| State: | Oregon |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Oct 23, 2024 |
| Due Date: | Nov 20, 2024 |
| Solicitation No: | RFI-67-2025 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
Artificial Intelligence (AI) Integrated Call Center Training and Quality Assurance Solution RFI
Ken Scholes ken.scholes@multco.us
View as PDF
The Behavioral Health Call Center (BHCC) is gathering information on ways to leverage AI technology. This will enable the center to gather feedback from staff, review calls, and implement QA measures.
Open: 10/23/2024 9:00 AM PDT
Close: 11/20/2024 1:30 PM PST
Type: RFI
Number: RFI-67-2025
Contact:
Ken Scholes ken.scholes@multco.us
Details:
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