Appraisal Services

REQUEST FOR PROPOSALS FOR PROFESSIONAL SERVICES
APPRAISAL SERVICES
ISSUED BY GOVERNMENT SUPPORT SERVICES
CONTRACT NUMBER GSS26910-APPR_SVCS
Contents:
I. Overview
II. Scope of Services
III. Required Information
IV. Professional Services RFP Administrative Information
V. Contract Terms and Conditions
VI. RFP Miscellaneous Information
VII. Attachments
Appendix A - SCOPE OF WORK AND TECHNICAL REQUIREMENTS
APPENDIX B - PRICING - APPRAISAL CATEGORIES
APPENDIX C - PRICING - ADDITIONAL FEES
** Ctrl+Click on the headings above will take you directly to the section.
I. Overview
The State of Delaware Department of Government Support Services seeks professional
services to provide Real Estate Appraisal Services. This request for proposals ("RFP") is
issued pursuant to 29 Del. C. 6981 and 6982.
The proposed schedule of events subject to the RFP is outlined below:
Public Notice Date: June 1, 2026
Deadline for Questions Date: June 22, 2026, 4:00 p.m. (Local Time)
Response to Questions Posted by: Date: July 7, 2026
Deadline for Receipt of Proposals Date: July 30, 2026, 3:00 PM (Local Time)
Estimated Notification of Award Date: September 14, 2026
Each proposal must be accompanied by a transmittal letter which briefly summarizes the
proposing firm's interest in providing the required professional services. Exceptions must be
recorded on the Exceptions Form.)
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STATE OF DELAWARE
Government Support Services
The State of Delaware reserves the right to deny any and all exceptions taken to the RFP
requirements.
MANDATORY PREBID MEETING
A mandatory pre-bid meeting has not been established for this Request for Proposal.
II. Scope of Services
This Request for Proposal issued by Government Support Services is for the purpose of
acquiring proposals from interested firms to establish a list of Certified Appraisers who will
be eligible to perform statewide real estate appraisal services.
Refer to Appendix A for full Scope of Work and Technical Requirements.
III. Required Information
The following information shall be provided in each proposal in the order listed below. Failure
to respond to any request for information within this proposal may result in rejection of the
proposal at the sole discretion of the State.
A. Minimum Requirements
1. Provide Delaware license(s) and/or certification(s) necessary to perform services as
identified in the scope of work.
2. Vendor shall provide responses to the Request for Proposal (RFP) scope of work and
clearly identify capabilities as presented in the General Evaluation Requirements
below.
3. Complete all appropriate attachments and forms as identified within the RFP.
4. Proof of insurance and amount of insurance shall be furnished to the Agency prior to
the start of the contract period and shall be no less than as identified in the RFP,
Section G, Item 8 (insurance).
B. General Evaluation Requirements
1. Experience and Reputation
Each proposal must contain three sample appraisals demonstrating an
understanding of the anticipated assignments, services required, and
methodology/approach used for this project including details of required service
and turnaround time.
2. Description of Services and Qualifications Each proposal must contain a
detailed description of how the Vendor will provide the services outlined in this
RFP. This part of the proposal may also include descriptions of any enhancements
or additional services or qualifications the Vendor will provide that are not
mentioned in this RFP.
3. Capacity to Meet Requirements
a. Availability of personnel for immediate placement.
b. A brief history of the organization
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Financial information (balance sheets and income statements) for the past
three years.
4. Location
Indicate the county or counties for which you wish to be considered.
5. Demonstrated Ability
A list of Vendor's accomplishments, particularly in providing similar services with
public entities. At least three references are required (see attachment 6).
6. Other criteria necessary for a quality cost-effective project
a. Current Certified Real Estate Appraiser license number
b. A copy of Certified Real Estate Appraiser license.
IV. Professional Services RFP Administrative Information
A. RFP Issuance
1. Public Notice
Public notice has been provided in accordance with 29 Del. C. 6981.
2. Obtaining Copies of the RFP
This RFP is available in electronic form through the State of Delaware Procurement
website at https://www.bids.delaware.gov/ and https://gss.bonfirehub.com/. Paper
copies of this RFP will not be available.
3. Assistance to Vendors with a Disability
Vendors with a disability may receive accommodation regarding the means of
communicating this RFP or participating in the procurement process. For more
information, contact the Designated Contact no later than ten days prior to the deadline
for receipt of proposals.
4. RFP Designated Contact
All requests, questions, or other communications about this solicitation shall be made
in writing through the online bid submission portal. Address all communications to the
person listed below; communications made to other State of Delaware personnel or
attempting to ask questions by phone or in person will not be allowed or recognized
as valid and may disqualify the vendor. Vendors should rely only on written statements
issued by the solicitation designated contact, through an addendum posted on
https://mmp.delaware.gov/Bids/ and https://gss.bonfirehub.com/. The designated
contact for this solicitation is:
Necia Beck
5. Consultants and Legal Counsel
The State of Delaware may retain consultants or legal counsel to assist in the review
and evaluation of this RFP and the vendors' responses. Vendors shall not contact the
State's consultant or legal counsel on any matter related to the RFP.
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6. Contact with State Employees
Direct contact with State of Delaware employees other than the State of Delaware
Designated Contact regarding this RFP is expressly prohibited without prior consent.
Vendors directly contacting State of Delaware employees risk elimination of their
proposal from further consideration. Exceptions exist only for organizations currently
doing business in the State who require contact in the normal course of doing that
business.
7. Organizations Ineligible to Respond
Any individual, business, organization, corporation, consortium, partnership, joint
venture, or any other entity including subcontractors currently debarred or suspended
is ineligible to respond. Any entity ineligible to conduct business in the State of
Delaware for any reason is ineligible to respond to the RFP.
8. Exclusions
The Proposal Evaluation Team reserves the right to refuse to consider any proposal
from a vendor who:
a. Has been convicted for commission of a criminal offense as an incident to
obtaining or attempting to obtain a public or private contract or subcontract, or in
the performance of the contract or subcontract:
b. Has been convicted under State or Federal statutes of embezzlement, theft,
forgery, bribery, falsification or destruction of records, receiving stolen property, or
other offense indicating a lack of business integrity or business honesty that
currently and seriously affects responsibility as a State contractor:
c. Has been convicted or has had a civil judgment entered for a violation under State
or Federal antitrust statutes:
d. Has violated contract provisions such as;
1) Known failure without good cause to perform in accordance with the
specifications or within the time limit provided in the contract; or
2) Failure to perform or unsatisfactory performance in accordance with terms of
one or more contracts;
e. Has violated ethical standards set out in law or regulation; and
f. Any other cause listed in regulations of the State of Delaware determined to be
serious and compelling as to affect responsibility as a State contractor, including
suspension or debarment by another governmental entity for a cause listed in the
regulations.
B. RFP Submissions
1. Acknowledgement of Understanding of Terms
By submitting a proposal, each vendor shall be deemed to acknowledge that it has
carefully read all sections of this RFP, including all forms, schedules and exhibits
hereto, and has fully informed itself as to all existing conditions and limitations.
2. Proposals
Solicitation responses must be submitted through the online bid submission portal.
Refer to Appendix B - Online Bid Submission Portal Instructions & Required Forms
for specific instructions.
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3. Proposal Modifications
Vendors will have the ability to modify their submissions up to the Submission Deadline
in the online bid submission portal.
4. Proposal Costs and Expenses
The State of Delaware will not pay any costs incurred by any Vendor associated with
any aspect of responding to this solicitation, including proposal preparation, printing or
delivery, attendance at vendor's conference, system demonstrations or negotiation
process.
5. Proposal Expiration Date
Prices quoted in the proposal shall remain fixed and binding on the vendor at least
through the initial contract period. The State of Delaware reserves the right to ask for
an extension of time if needed.
6. Late Proposals
Proposals submitted after the specified date and time will not be accepted by the online
bid submission portal. Evaluation of the proposals is expected to begin shortly after the
proposal due date. To document compliance with the deadline, the proposal will be date
and time stamped upon receipt within the online bid submission portal.
7. Proposal Opening
The State of Delaware will receive proposals until the date and time shown in this RFP.
Proposals will be opened in the presence of State of Delaware personnel. Any
unopened proposals will be returned to the submitting Vendor.
8. Non-Conforming Proposals
Non-conforming proposals will not be considered. Non-conforming proposals are
defined as those that do not meet the requirements of this RFP. The determination of
whether an RFP requirement is substantive or a mere formality shall reside solely
within the State of Delaware.
9. Concise Proposals
The State of Delaware discourages overly lengthy and costly proposals. It is the desire
that proposals be prepared in a straightforward and concise manner. Unnecessarily
elaborate brochures or other promotional materials beyond those sufficient to present
a complete and effective proposal are not desired. The State of Delaware's interest is
in the quality and responsiveness of the proposal.
10. Realistic Proposals
It is the expectation of the State of Delaware that vendors can fully satisfy the
obligations of the proposal in the manner and timeframe defined within the proposal.
Proposals must be realistic and must represent the best estimate of time, materials
and other costs including the impact of inflation and any economic or other factors that
are reasonably predictable.
The State of Delaware shall bear no responsibility or increase obligation for a vendor's
failure to accurately estimate the costs or resources required to meet the obligations
defined in the proposal.
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11. Confidentiality of Documents
Subject to applicable law or the order of a court of competent jurisdiction to the
contrary, all documents submitted as part of the vendor's solicitation response
(response) will be treated as confidential during the evaluation process. As such,
vendor responses will not be available for review by anyone other than the State of
Delaware Evaluation Team or its designated agents. There shall be no disclosure of
any vendor's information until a fully executed contract is received unless such
disclosure is required by law or by order of a court of competent jurisdiction.
The State of Delaware and its constituent agencies are required to comply with the
State of Delaware Freedom of Information Act, 29 Del. C. 10001, et seq. ("FOIA").
FOIA requires that the State of Delaware's records are public records (unless
otherwise declared by FOIA or other law to be exempt from disclosure) and are subject
to inspection and copying by any person upon a written request. Once fully executed
contracts are received, the contents of all vendor responses are subject to FOIA's
public disclosure obligations and exemptions.
The State of Delaware wishes to create a business-friendly environment and
procurement process. As such, the State respects the vendor community's desire to
protect its intellectual property, trade secrets, and confidential business information
(collectively referred to herein as "confidential business information"). Responses must
contain sufficient information to be evaluated. Through the online bid submission
portal, vendors will submit two copies of their solicitation response. One shall be
marked original containing the full solicitation response. The second shall be marked
redacted copy, redacting those items the vendor is looking to mark confidential.
The redacted copy must include the completed confidentiality form describing the
items redacted, representing in good faith that the information is not "public record" as
defined by 29 Del. C. 10002, and briefly stating the reasons that each redaction
meets the said definitions.
A vendor's allegation as to its confidential business information shall not be binding on
the State. The State shall independently determine the validity of any vendor
designation as set forth in this section. Any vendor submitting a response to the
solicitation herein expressly accepts the State's absolute right and duty to
independently assess the legal and factual validity of any information designated as
confidential business information. Accordingly, Vendor(s) assume the risk that
confidential business information included within a response to a solicitation may enter
the public domain.
12. Multi-Vendor Solutions (Joint Ventures)
Multi-vendor solutions (joint ventures) will be allowed only if one of the venture partners
is designated as the "prime contractor". The "prime contractor" must be the joint
venture's contact point for the State of Delaware and be responsible for the joint
venture's performance under the contract, including all project management, legal and
financial responsibility for the implementation of all vendor systems. If a joint venture
is proposed, a copy of the joint venture agreement clearly describing the
responsibilities of the partners must be submitted with the proposal. Services specified
in the proposal shall not be subcontracted without prior written approval by the State
of Delaware, and approval of a request to subcontract shall not in any way relieve
Vendor of responsibility for the professional and technical accuracy and adequacy of
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the work. Further, vendor shall be and remain liable for all damages to the State of
Delaware caused by negligent performance or non-performance of work by its
subcontractor or its sub-subcontractor.
Multi-vendor proposals must be a consolidated response with all cost included in the
cost summary. Where necessary, RFP response pages are to be duplicated for each
vendor.
a. Primary Vendor
The State of Delaware expects to negotiate and contract with only one "prime
vendor". The State of Delaware will not accept any proposals that reflect an equal
teaming arrangement or from vendors who are co-responding on this RFP. The
prime vendor will be responsible for the management of all subcontractors.
Any contract that may result from this RFP shall specify that the prime vendor is
solely responsible for fulfillment of any contract with the State as a result of this
procurement. The State will make contract payments only to the awarded vendor.
Payments to any-subcontractors are the sole responsibility of the prime vendor
(awarded vendor).
Nothing in this section shall prohibit the State of Delaware from the full exercise of
its options under Section IV.B.18 regarding multiple source contracting.
b. Sub-contracting
The vendor selected shall be solely responsible for contractual performance and
management of all subcontract relationships. This contract allows subcontracting
assignments; however, vendors assume all responsibility for work quality, delivery,
installation, maintenance, and any supporting services required by a
subcontractor.
Use of subcontractors must be clearly explained in the proposal, and major
subcontractors must be identified by name. The prime vendor shall be wholly
responsible for the entire contract performance whether or not
subcontractors are used. Any sub-contractors must be approved by State of
Delaware.
c. Multiple Proposals
A primary vendor may not participate in more than one proposal in any form. Sub-
contracting vendors may participate in multiple joint venture proposals.
13. Sub-Contracting
The vendor selected shall be solely responsible for contractual performance and
management of all subcontract relationships. This contract allows subcontracting
assignments; however, vendors assume all responsibility for work quality, delivery,
installation, maintenance, and any supporting services required by a subcontractor.
Use of subcontractors must be clearly explained in the proposal, and subcontractors
must be identified by name. Any sub-contractors must be approved by State of
Delaware.
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14. Discrepancies and Omissions
Vendor is fully responsible for the completeness and accuracy of their proposal, and
for examining this RFP and all addenda. Failure to do so will be at the sole risk of
vendor. Should vendor find discrepancies, omissions, unclear or ambiguous intent or
meaning, or should any questions arise concerning this RFP, vendor shall notify the
State of Delaware's Designated Contact, in writing, of such findings at least ten (10)
days before the proposal opening. This will allow issuance of any necessary addenda.
It will also help prevent the opening of a defective proposal and exposure of vendor's
proposal upon which award could not be made. All unresolved issues should be
addressed in the proposal.
Protests based on any omission or error, or on the content of the solicitation, will be
disallowed if these faults have not been brought to the attention of the Designated
Contact, in writing, at least ten (10) calendar days prior to the time set for opening of
the proposals.
* RFP Question and Answer Process
The State of Delaware will allow written requests for clarification of this solicitation.
All questions with regard to the interpretation of this solicitation, drawings, or
specifications, or any other aspect of this solicitation must be received through the
online bid submission portal by June 22, 2026, referencing the section, page number,
text of passage being questioned, and the question. All questions will be answered
in writing by July 7, 2026, with responses posted on https://bids.delaware.gov and
https://gss.bonfirehub.com/.
15. State's Right to Reject Proposals
The State of Delaware reserves the right to accept or reject any or all proposals or any
part of any proposal, to waive defects, technicalities or any specifications (whether
they be in the State of Delaware's specifications or vendor's response), to sit and act
as sole judge of the merit and qualifications of each product offered, or to solicit new
proposals on the same project or on a modified project which may include portions of
the originally proposed project as the State of Delaware may deem necessary in the
best interest of the State of Delaware.
16. State's Right to Cancel Solicitation
The State of Delaware reserves the right to cancel this solicitation at any time during
the procurement process, for any reason or for no reason. The State of Delaware
makes no commitments expressed or implied, that this process will result in a business
transaction with any vendor.
This RFP does not constitute an offer by the State of Delaware. Vendor's participation
in this process may result in the State of Delaware selecting your organization to
engage in further discussions and negotiations toward execution of a contract. The
commencement of such negotiations does not, however, signify a commitment by the
State of Delaware to execute a contract nor to continue negotiations. The State of
Delaware may terminate negotiations at any time and for any reason, or for no reason.
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17. State's Right to Award Multiple Source Contracting
Pursuant to 29 Del. C. 6986, the State of Delaware may award a contract for a
particular professional service to two or more vendors if the agency head makes a
determination that such an award is in the best interest of the State of Delaware.
18. Potential Contract Overlap
Vendors shall be advised that the State, at its sole discretion, shall retain the right to
solicit for goods and/or services as required by its agencies and as it serves the best
interest of the State. As needs are identified, there may exist instances where contract
deliverables, and/or goods or services to be solicited and subsequently awarded,
overlap previous awards. The State reserves the right to reject any or all proposals in
whole or in part, to make partial awards, to award to multiple vendors during the same
period, to award by types, on a zone-by-zone basis or on an item-by-item or lump sum
basis item by item, or lump sum total, whichever may be most advantageous to the
State of Delaware.
19. Supplemental Solicitation
The State reserves the right to advertise a supplemental solicitation during the term of
the Agreement if deemed in the best interest of the State.
20. Notification of Withdrawal of Proposal
Vendors will have the ability to withdraw their submissions up to the Submission
Deadline in the online bid submission portal.
21. Revisions to the RFP
If it becomes necessary to revise any part of the RFP, an addendum will be posted on
the State of Delaware's website at https://www.bids.delaware.gov/ and
https://gss.bonfirehub.com/. The State of Delaware is not bound by any statement
related to this RFP made by any State of Delaware employee, contractor or its agents.
22. Exceptions to the RFP
Any exceptions to the RFP, or the State of Delaware's terms and conditions, must be
recorded on the Exceptions Form. Acceptance of exceptions is within the sole
discretion of the evaluation committee.
23. Business References
Provide at least three (3) business references consisting of current or previous
customers of similar scope and value, completing the Business Reference Form.
Include business name, mailing address, contact name and email, number of years
doing business with, and type of work performed. Personal references cannot be
considered.
24. Award of Contract
The final award of a contract is subject to approval by the State of Delaware. The
State of Delaware has the sole right to select the successful vendor(s) for award, to
reject any proposal as unsatisfactory or non-responsive, to award a contract to other
than the lowest priced proposal, to award multiple contracts, or not to award a contract,
as a result of this RFP.
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Notice in writing to a vendor of the acceptance of its proposal by the State of Delaware
and the subsequent full execution of a written contract will constitute a contract, and
no vendor will acquire any legal or equitable rights or privileges until the occurrence of
both such events.
a. RFP Award Notifications
After reviews of the evaluation committee report and its recommendation, and
once the contract terms and conditions have been finalized, the State of Delaware
will award the contract.
The contract shall be awarded to the vendor whose proposal is most
advantageous, taking into consideration the evaluation factors set forth in the RFP.
It should be explicitly noted that the State of Delaware is not obligated to award
the contract to the vendor who submits the lowest proposal or the vendor who
receives the highest total point score, rather the contract will be awarded to the
vendor whose proposal is the most advantageous to the State of Delaware. The
award is subject to the appropriate State of Delaware approvals.
After a final selection is made, the winning vendor will be invited to negotiate a
contract with the State of Delaware; remaining vendors will be notified in writing of
their selection status.
25. Cooperatives
Vendors, who have been awarded similar contracts through a competitive proposal
process with a cooperative, are welcome to submit the cooperative pricing for this
solicitation. State of Delaware terms will take precedence.
C. RFP Evaluation Process
An evaluation team composed of representatives of the State of Delaware will evaluate
proposals on a variety of quantitative criteria. Neither the lowest price nor highest scoring
proposal will necessarily be selected.
The State of Delaware reserves full discretion to determine the competence and
responsibility, professionally and/or financially, of vendors. Vendors are to provide in a
timely manner any and all information that the State of Delaware may deem necessary to
make a decision.
1. Proposal Evaluation Team
The Proposal Evaluation Team shall be comprised of representatives of the State of
Delaware. The Team shall determine which vendors meet the minimum requirements
pursuant to selection criteria of the RFP and procedures established in 29 Del. C.
6981 and 6982. Professional services for this solicitation are considered under 29 Del.
C. 6982(b). The Team may negotiate with one or more vendors during the same
period and may, at its discretion, terminate negotiations with any or all vendors. The
Team shall make a recommendation regarding the award to the Director, Government
Support Services, who shall have final authority, subject to the provisions of this RFP
and 29 Del. C. 6982(b), to award a contract to the successful vendor in the best
interests of the State of Delaware.
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