Apple Care Enterprise (ACE)

Agency:	Washington Metropolitan Area Transit Authority
State:	Washington
Type of Government:	State & Local
NAICS Category:	541512 - Computer Systems Design Services 541519 - Other Computer Related Services
Posted Date:	Oct 8, 2024
Due Date:	Nov 4, 2024
Solicitation No:	WMATA-0000010024
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

SEP Program:

Solicitation Name:

SEP %:

Solicitation ID:

WMATA-0000010024

Solicitation Format/Type:

Sell Solicitation

RFx

Solicitation Round:

Solicitation Version:

Solicitation Start Date:

10/08/2024 2:00PM EDT

11/04/2024 12:00 PM EST

Solicitation End Date:

Pre Bid/Proposal Date:

Bid/Propose on all Lines Items:

Yes

Solicitation Description:

The Washington Metropolitan Area Transportation Authority (WMATA) would like to purchase Apple Care Enterprise for the sustainment of 5, 000+ apple devices spanning iPad, iPad Mini, MacPro, Mac Air and iPhones (All Apple desktops & mobile devices). Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise delivers integrated support and service you can't get anywhere else. WMATA is in need of specialized support by phone or email for all Apple hardware and software. Apple shall provide support for complex deployment and integration scenarios, including MDM and Active Directory. AppleCare for Enterprise can help reduce the load on your internal help desk by providing technical support for your employees over the phone, 24/7. Apple will provide technical support for Apple hardware and operating systems; Apple apps such as Keynote, Pages, and Numbers; and personal accounts or settings.


	Payment Terms:

	Edits to Submitted Bids:
		Allowed
	Multiple Bids:
		Not Allowed

Contact:

Greer Siscoe-Hayes

Phone:

gsiscoe-hayes@wmata.com

Email:

Online Discussion:

Live Chat Help:

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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